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Why Inclusive Language Matters In Job Postings

Published: July 4th 2024

Did you know that companies with diverse workforces are 35% more likely to outperform their less diverse counterparts? This compelling statistic from McKinsey highlights diversity's significant advantage to business success. For business owners, employers, and hiring staff, ensuring job postings use inclusive language is critical in fostering this diversity. Our blog emphasizes the importance of inclusive language in job postings and provides practical tips and resources to help attract a broader, more diverse range of candidates. By prioritizing inclusivity from the start of the hiring process, you can build a stronger, more innovative team that brings a wide array of perspectives and experiences.

Highlights And Key Takeaways:

  1. Using inclusive language in job postings is a strategic move that promotes an equal opportunity environment, attracts a diverse pool of candidates, and enhances the company’s reputation.
  2. Non-inclusive language in job postings can have serious consequences, alienating or discouraging qualified candidates who might otherwise feel unwelcome.
  3. You can start your inclusive recruitment journey by utilizing the resources provided to create job postings that attract a diverse and talented pool of candidates

Quick Links

  • Understanding Inclusive Language
  • The Impact Of Inclusive Language On Candidate Attraction
  • Practical Tips For Writing Inclusive Job Postings
  • Common Pitfalls To Avoid
  • Resources To Help You Write Inclusive Job Descriptions
  • Example Inclusive Job Description
  • Example Inclusive Job Posting
  • Starting Your Inclusive Recruitment Process
  • Hiring Process And Inclusive Workplace FAQs
  • Understanding Inclusive Language

    Inclusive language refers to communication that avoids biases, slang, and expressions that discriminate against groups of people based on race, gender, socioeconomic status, ability, or other characteristics. Adopting more inclusive language creates an inclusive environment where everyone feels respected and valued. Here are 10 examples of inclusive language versus non-inclusive language:

    1. Inclusive: Partner | Non-Inclusive: Husband/Wife
    2. Inclusive: Chairperson | Non-Inclusive: Chairman
    3. Inclusive: Salesperson | Non-Inclusive: Salesman
    4. Inclusive: Workforce | Non-Inclusive: Manpower
    5. Inclusive: People with disabilities | Non-Inclusive: The disabled
    6. Inclusive: They/Them (singular) | Non-Inclusive: He/She
    7. Inclusive: Siblings | Non-Inclusive: Brothers and sisters
    8. Inclusive: Ancestors | Non-Inclusive: Forefathers
    9. Inclusive: Folks | Non-Inclusive: Guys
    10. Inclusive: Manager | Non-Inclusive: Manageress

    Using inclusive language in job postings is not just a good practice; it’s a strategic move. It promotes an equal opportunity environment, attracts a diverse pool of candidates, and enhances the company’s reputation. By signaling to potential applicants that the company values diversity and is committed to fostering an inclusive workplace, you’re not just filling a position; you’re building a team that reflects a variety of perspectives and experiences, driving innovation and success.

    On the other hand, non-inclusive language in job postings can have serious consequences. It can alienate or discourage qualified candidates who might otherwise feel unwelcome. Phrases that imply gender bias or exclude certain groups can significantly reduce the number of applicants. By contrast, more inclusive language encourages applications from all segments of society, ensuring a fair and comprehensive hiring process.

    For more detailed guidance on writing inclusive job postings, refer to our A – Z Guide For Job Descriptions. Additionally, our blog, How To Describe Work Environment In A Job Description, provides further insights into how to create job postings that accurately reflect your company’s inclusive culture. By committing to inclusive language, your company can be seen as equal-opportunity employer, enhancing its ability to attract top talent and build a more dynamic workforce.

    The Impact Of Inclusive Language On Candidate Attraction

    Widening the Talent Pool and Increasing Workplace Diversity

    Creating inclusive job postings is essential for attracting a diverse and talented pool of candidates. When job ads use inclusive language, they signal to potential candidates from various backgrounds that they are welcome and valued. This approach helps attract individuals who might have otherwise felt excluded due to gender-specific or culturally biased language. By promoting gender diversity and inclusivity in a job listing, organizations can ensure that they are not unintentionally deterring qualified candidates who could bring unique perspectives and skills to the team. Inclusive language broadens the reach of job listings, thereby increasing the number of potential candidates and enhancing the overall talent pool.

    Reducing Bias

    Using inclusive language in job postings helps to reduce unconscious biases in the recruitment process. Language that is neutral and inclusive prevents the inadvertent exclusion of certain groups, ensuring a fairer selection process. For instance, avoiding gender-specific terms and using inclusive phrases can help attract candidates irrespective of gender, ethnicity, or background. This practice promotes an inclusive work environment and reinforces the organization’s commitment to diversity and equality. By minimizing bias, companies can evaluate candidates more objectively, focusing solely on their skills and qualifications.

    Building Employer Brand

    By using inclusive language in your job ads, you are significantly enhancing your company’s employer brand. You are demonstrating your dedication to diversity and an inclusive corporate culture. Job seekers today are increasingly looking for employers who prioritize equality and inclusivity. By crafting job listings that reflect these values, you can attract candidates who are aligned with your organizational principles and are more likely to thrive in an inclusive work environment. This positive perception can improve your company’s reputation and make it a preferred employer among diverse and talented candidates. Additionally, a strong employer brand built on inclusivity can lead to better employee retention and satisfaction, making you proud of your company's commitment to inclusivity and motivated to continue this practice.

    For more insights on this topic, refer to our blog How To Convey Company Culture And Core Values In A Job Description, which provides valuable tips building diverse teams and on communicating your organization’s commitment to inclusivity and diversity effectively.

    Practical Tips For Writing Inclusive Job Postings

    1. Use Gender-Neutral Terms

    To create job postings that attract individuals of all gender identities, it’s essential to use gender-neutral language. Avoid gendered language and opt for neutral words that do not imply a specific gender. Here are some examples of gender-neutral terms and their alternatives:

    • Salesperson instead of Salesman
    • Chairperson instead of Chairman
    • Server instead of Waiter/Waitress
    • Police Officer instead of Policeman
    • Flight Attendant instead of Steward/Stewardess
    • Team Member instead of Manpower
    • They/Them as gender-neutral pronouns instead of He/She

    Using gender-neutral language and inclusive terms ensures that a job listing does not alienate potential candidates based on their gender identities or sexual orientations. It helps attract a broader range of applicants, including those from underrepresented groups and marginalized communities.

    2. Avoid Jargon and Slang

    Clear and accessible language is crucial in job ads to ensure they are understandable to individuals from different groups and backgrounds. Avoiding jargon and slang prevents confusion and ensures that all potential candidates, regardless of their native English proficiency or age group, can comprehend the job requirements. This practice also ensures that individuals from various national origins and physical abilities feel included.

    Using simple, straightforward language makes the job posting more approachable and reduces the risk of excluding talented candidates who might be unfamiliar with industry-specific jargon or regional slang. This approach aligns with promoting equal opportunities and creating an inclusive work environment and diverse workforce.

    3. Highlight Diversity and Inclusion Policies

    When drafting job postings, it’s important to highlight the company’s commitment to diversity and inclusion. Mentioning your organization’s policies and company culture related to diversity can attract candidates from different gender identities, sexual orientations, national origins, and physical abilities. This demonstrates the company’s dedication to creating an inclusive environment and supporting marginalized communities.

    Example Diversity and Inclusion Policy:

    “We are an equal opportunity employer committed to fostering a diverse and inclusive workplace. We celebrate all employees' unique perspectives and backgrounds and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Our inclusive work environment welcomes all individuals and promotes a culture of respect and collaboration.”

    Such policies reassure job applicants that they will enter a supportive and equitable work environment. For more tips on ensuring your job description is inclusive, check out our blog How Can You Ensure Your Job Description Is Inclusive?By adopting these practices, you can write job postings that appeal to a wide range of diverse and talented candidates, ensuring your hiring process is fair, inclusive, and effective.

    Common Pitfalls To Avoid

    Using exclusionary phrases in job postings can inadvertently discourage diverse candidates from applying. Here are some common phrases to avoid and their more inclusive alternatives:

    • Exclusionary: “He/she will be responsible for…” | Inclusive: “The successful candidate will be responsible for…”
    • Exclusionary: “Young and energetic team” | Inclusive: “Dynamic and innovative team”
    • Exclusionary: “Native English speaker required” | Inclusive: “Proficient in English”
    • Exclusionary: “Chairman of the board” | Inclusive: “Chairperson of the board”
    • Exclusionary: “Cultural fit” | Inclusive: “Cultural add”
    • Exclusionary: “Manpower” | Inclusive: “Workforce”
    • Exclusionary: “Strong male presence” | Inclusive: “Strong presence”
    • Exclusionary: “Must be able to lift 50 lbs” (if not essential) | Inclusive: “Physical demands are as follows (if necessary).”
    • Exclusionary: “Must have 10+ years of experience” | Inclusive: “Experience is valued, but not strictly required.”

    By using inclusive language, you can broaden the pool of candidates, attracting individuals from different age groups, gender identities, and physical abilities. This not only brings in diverse perspectives but also contributes to the creation of inclusive companies that empower women and support all marginalized communities.

    Unconscious Bias in Requirements

    Unconscious bias can seep into job requirements, unintentionally excluding diverse candidates. For example, stipulating a certain number of years of experience can disadvantage younger candidates who may offer fresh ideas and diverse perspectives. Similarly, demanding a degree from a prestigious university can exclude candidates from different socio-economic backgrounds who might be equally qualified.

    To mitigate unconscious biases, focus on the skills and competencies needed for the role rather than rigid criteria.For example, instead of stating, “Must have 10+ years of experience,” consider saying, “Relevant experience is highly valued.” Additionally, be mindful of gender-coded words that might deter candidates of specific genders. Words like “aggressive” and “dominant” can discourage women and other marginalized groups from applying.

    To explore avoiding these pitfalls further, check out our blog, Don’t Make This Silly Mistake With Your Job Descriptions. By being aware of these common pitfalls, Hiring Managers can ensure that their job postings are inclusive and attract a diverse pool of talented individuals.

    Resources To Help You Write Inclusive Job Descriptions

    Our following recruitment resources are designed to help employers create job postings that foster an inclusive work environment, attract diverse and talented candidates, and uphold the organization’s commitment to diversity and equal opportunity:

    • Pre-Penned Job Description Library: Our Pre-Penned Job Description Library is an invaluable resource for employers looking to streamline the process of creating inclusive job descriptions. With 3,000 complete job description samples available, employers can easily find an example that fits their needs and edit it to suit their specific requirements. Our library saves time and ensures that the job descriptions are comprehensive and professional. By using these pre-written samples, employers can ensure they use inclusive language and avoid gender-coded words, which helps attract a diverse range of candidates from various backgrounds, age groups, and physical abilities.
    • Online Job Description Writing AI Software: Our Online Job Description Writing AI Software is a powerful tool that will create an inclusive job description in seconds for any job title. Leveraging billions of data points and the latest industry and social trends, this tool ensures your job advertisements are both appealing and inclusive. The AI software is particularly beneficial for ensuring that job descriptions do not unintentionally exclude potential candidates due to unconscious biases or outdated terminology. By using our advanced tool, you can craft job descriptions that reflect your commitment to diversity and inclusivity, thereby attracting a broader and more diverse pool of candidates. Our technology not only simplifies the process but also enhances the effectiveness of your recruitment efforts by aligning job descriptions with current best practices in inclusivity.

    Example Inclusive Job Description

    Creating an inclusive job description ensures the opportunity is accessible to a broad and diverse range of candidates. Here’s an example of how to write an inclusive job description for a Marketing Manager position:

    Marketing Manager

    About the Role:

    We are seeking a dynamic Marketing Manager to join our innovative team. This role is responsible for developing and implementing marketing strategies that enhance our brand and drive growth. The ideal candidate will be creative, strategic, and able to work collaboratively with different teams.

    Key Responsibilities:

    • Develop and execute comprehensive marketing plans and campaigns
    • Conduct market research to identify trends and opportunities
    • Manage social media and digital marketing initiatives
    • Collaborate with the sales team to align marketing strategies with sales goals
    • Create and oversee marketing content production
    • Analyze and report on the effectiveness of marketing efforts
    • Maintain strong relationships with external partners and vendors

    Qualifications:

    • Bachelor’s degree in Marketing, Business, or a related field
    • 5+ years of experience in marketing or a related field
    • Strong understanding of digital marketing tools and strategies
    • Excellent written and verbal communication skills
    • Ability to work independently and as part of a team
    • Experience with data analysis and reporting

    Example Inclusive Job Posting

    Attracting top talent requires an inclusive job description and a promotional job posting highlighting the benefits, salary, and location. Here’s how the previous example can be transformed into a compelling job posting:

    Marketing Manager

    Location: San Francisco, CA

    Salary: $85,000 - $95,000 per year

    Benefits: Health insurance, 401(k) matching, paid time off, professional development opportunities, and more.

    About Us:

    Join our vibrant team at XYZ Corp, where innovation meets creativity. We are committed to building a diverse and inclusive workplace where all voices are heard and valued. As a leader in the industry, we offer a dynamic and supportive environment that encourages growth and success.

    About the Role:

    We seek a dynamic Marketing Manager to join our innovative team in San Francisco. This role is responsible for developing and implementing marketing strategies that enhance our brand and drive growth. The ideal candidate will be creative, strategic, and able to work collaboratively with different teams.

    Key Responsibilities:

    • Develop and execute comprehensive marketing plans and campaigns
    • Conduct market research to identify trends and opportunities
    • Manage social media and digital marketing initiatives
    • Collaborate with the sales team to align marketing strategies with sales goals
    • Create and oversee marketing content production
    • Analyze and report on the effectiveness of marketing efforts
    • Maintain strong relationships with external partners and vendors

    Qualifications:

    • Bachelor’s degree in Marketing, Business, or a related field
    • 5+ years of experience in marketing or a related field
    • Strong understanding of digital marketing tools and strategies
    • Excellent written and verbal communication skills
    • Ability to work independently and as part of a team
    • Experience with data analysis and reporting

    Why Join Us:

    At XYZ Corp, we believe in the power of diverse perspectives. Our inclusive environment ensures that everyone can contribute to their fullest potential. We offer competitive salaries, comprehensive benefits, and a commitment to professional development. We’d love to hear from you if you’re ready to take your career to the next level with a company that values innovation and diversity.

    Diversity and Inclusion:

    We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage applications from all qualified individuals, including those from underrepresented groups and marginalized communities.

    Please apply now to join our team and help us shape the future of marketing!

    Starting Your Inclusive Recruitment Process

    Begin your inclusive recruitment journey by utilizing the resources provided to create job postings that attract a diverse and talented pool of candidates. Commit to using inclusive language in all your job descriptions and advertisements to ensure a fair and welcoming recruitment process.

    Hiring Resources:

    Hiring Process And Inclusive Workplace FAQs

    Next, we tackle your questions on the importance of inclusive job descriptions and inclusive workplaces:

    • Inclusive language is a powerful tool in the workplace, fostering a sense of belonging and respect among employees. It’s not just about breaking down barriers and reducing misunderstandings; it’s about creating a more collaborative and positive work environment. When organizations use inclusive language, they’re not just ticking a diversity and equality box but making a tangible investment in their workforce. This investment pays off in the form of boosted employee morale, increased productivity, and improved retention rates.

    • The benefits of inclusive language include improved communication, increased employee engagement, and a stronger organizational culture. It helps to ensure that everyone feels valued and respected, regardless of their background or identity. This can lead to higher job satisfaction, reduced turnover, and a more innovative and productive workforce. Additionally, inclusive language can enhance a company’s reputation and attract a broader talent pool.

    • Inclusive job postings are crucial for attracting a diverse range of candidates. They help to eliminate biases that might deter qualified individuals from applying, thereby widening the talent pool. Inclusive job postings also signal to potential applicants that the company values diversity and inclusion, which can be a significant draw for top talent. Furthermore, they can help to ensure compliance with equal employment opportunity regulations and promote a fair hiring process.

    • Using inclusive language in job interviews is not just a nice-to-have; it’s a must. It’s a key to creating a welcoming atmosphere for all candidates, allowing them to present their best selves. More importantly, it’s a tool for reducing biases and ensuring that the interview process is fair and equitable. Inclusive language helps interviewers build rapport with candidates from diverse backgrounds, leading to more effective assessments of their skills and fit for the role. Ultimately, this practice is a cornerstone in the development of a diverse and high-performing team.

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