Our Warehouse Operations Manager job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Warehouse Operations Manager role
The Warehouse Operations Manager is responsible for managing, coordinating and overseeing the daily operations of a warehouse. This position requires excellent organizational, problem-solving and communication skills. The Warehouse Operations Manager ensures the efficient flow of goods through the warehouse and ensures that safety and quality standards are maintained.
Role Purpose
The purpose of a Warehouse Operations Manager is to oversee and coordinate the daily operations of a warehouse. This includes managing staff, ensuring safety regulations are followed, and ensuring that the warehouse runs efficiently and effectively. The manager is also responsible for monitoring and evaluating warehouse logistics, developing strategies to optimize operations, tracking inventory levels, and managing budgets. They must also ensure that customer service standards are met, and that all warehouse personnel are motivated and productive.
Warehouse Operations Manager Summary
The Warehouse Operations Manager is a highly organized and detail-oriented individual who is responsible for overseeing the day-to-day operations of the warehouse. The Warehouse Operations Manager is responsible for ensuring that all warehouse personnel are trained and that all safety and compliance standards are met. Additionally, the Warehouse Operations Manager is responsible for developing and maintaining efficient warehouse processes and procedures. The Warehouse Operations Manager is also responsible for developing and monitoring KPIs, maintaining an accurate inventory system, and managing warehouse personnel. The ideal candidate for this position will have excellent communication and interpersonal skills, strong organizational and problem-solving skills, and the ability to work well under pressure and meet deadlines.
Warehouse Operations Manager Duties
- Plan, direct and coordinate all warehouse activities
- Develop and implement warehouse operational systems
- Oversee the receipt, storage and dispatch of goods
- Maintain accurate inventory levels and ensure proper stock rotation
- Develop efficient methods for the loading and unloading of goods
- Organize efficient distribution of goods
- Develop safety procedures for handling and storing goods
- Ensure strict compliance with health and safety regulations
- Manage warehouse staff and review performance
- Prepare operational and performance reports
- Identify and troubleshoot any operational issues
Warehouse Operations Manager Skills
- Leading and managing warehouse staff
- Coordinating and supervising warehouse operations
- Carrying out safety audits
- Developing and maintaining operational processes
- Ensuring operational efficiency
- Identifying and resolving warehouse issues
- Creating and implementing operational policies
- Establishing and maintaining effective relationships with suppliers
- Managing inventory levels and tracking deliveries
- Supporting other departments in supply chain management
Warehouse Operations Manager Requirements
- Bachelor's degree in Business, Logistics or related field
- 5+ years' experience in warehouse operations and management
- Strong knowledge of warehouse operations and best practices
- Excellent organizational, planning and problem solving skills
- Ability to manage multiple projects and meet tight deadlines
- Proficiency with computers and relevant software
Personal Traits
- Leadership
- Organizational
- Problem-solving
- Communication
- Analytical