Our Tow Truck Operator job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Tow Truck Operator role
A Tow Truck Operator is responsible for safely and efficiently towing vehicles and other equipment using a tow truck. They must be knowledgeable of and follow all laws and regulations related to the towing process, inspect and maintain their tow truck regularly, and provide excellent customer service.
Role Purpose
The purpose of a Tow Truck Operator is to safely provide towing and roadside assistance services to customers. This includes operating a tow truck and responding to customer calls for service. Tow Truck Operators must be knowledgeable about the local streets and highways, as well as any applicable laws and regulations pertaining to towing. They must also be able to safely and effectively secure vehicles for transport and ensure that customer vehicles are delivered in a timely manner.
Tow Truck Operator Summary
Tow Truck Operator Job Summary
A Tow Truck Operator is responsible for safely operating a tow truck to transport vehicles, boats, and other heavy equipment from one location to another. This position requires a valid driver’s license and a good driving record, as well as experience operating a tow truck. The Tow Truck Operator must also be knowledgeable of federal, state, and local laws and regulations related to towing and safety. The Operator must be able to proficiently secure and unload vehicles and other cargo from the tow truck, as well as provide exceptional customer service.
Tow Truck Operator Duties
- Operate tow truck to pick up and deliver vehicles to customer locations
- Inspect vehicles to assess damage and determine towing and recovery needs
- Load and secure vehicles on tow truck bed
- Provide roadside assistance such as jumpstarting, tire changes, and fuel delivery
Tow Truck Operator Skills
- Ability to operate and maintain tow truck
- Ability to assess and troubleshoot mechanical problems
- Strong communication and customer service skills
- Ability to handle cash and credit transactions
- Knowledge of local and state laws regarding towing
Tow Truck Operator Requirements
- Must possess a valid state driver's license
- Must have experience operating a tow truck
- Must possess strong customer service skills
- Must be able to lift heavy objects
Personal Traits
- Ability to work independently
- Ability to think quickly and make decisions
- Good customer service skills
- Ability to lift heavy objects
- Good driving record