Our Terminal Manager job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Terminal Manager role
Terminal Managers are responsible for overseeing the daily operations of a transportation terminal, including managing staff, monitoring cargo traffic, and ensuring safety and compliance with regulations. They ensure the efficient use of resources and improve customer service. Terminal Managers also analyze data to identify trends and develop strategies to improve efficiency.
Role Purpose
The purpose of a Terminal Manager is to oversee the operations of a terminal facility, ensuring that all operations are efficient, safe, and cost-effective. This includes managing the terminal staff, monitoring the equipment and systems, and ensuring compliance with regulations. The Terminal Manager must also manage the daily operations of the terminal, including loading and unloading operations, maintenance and repair of equipment, and ensuring the safety of personnel. This role requires strong organizational and communication skills, as well as the ability to problem solve and quickly respond to any issues that may arise.
Terminal Manager Summary
The Terminal Manager is responsible for managing the day-to-day operations of a transportation terminal or hub. This includes overseeing the loading and unloading of cargo, scheduling personnel, managing the maintenance of the facility, and ensuring compliance with safety regulations. The Terminal Manager must also be able to coordinate with customers, vendors, and other stakeholders. The Terminal Manager must possess excellent organizational, communication, and problem-solving skills.
Terminal Manager Duties
- Plan, organize and direct all terminal operations activities
- Manage the daily operations of the terminal, including staff, equipment and resources
- Ensure compliance with relevant regulations and laws
- Oversee the loading and unloading of cargo
- Provide customer service support
- Monitor and analyze operational performance
- Identify areas for improvement and develop action plans
- Manage the budget and ensure cost effectiveness
- Maintain strong relationships with stakeholders
Terminal Manager Skills
- Excellent interpersonal and communication skills
- Strong organizational and time management skills
- Excellent customer service and problem solving skills
- Ability to work independently and as part of a team
- Proficiency in computer programs and software
- Knowledge of retail operations, inventory and sales
Terminal Manager Requirements
- Ability to manage staff and operations
- Strong customer service skills
- Knowledge of Terminal operations and regulations
- Excellent problem solving and decision-making skills
- Ability to work independently and manage projects
Personal Traits
- Leadership
- Organizational
- Problem-solving
- Communication
- Customer service