Our Shipping Manager job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Shipping Manager role
The Shipping Manager is responsible for overseeing the shipment and delivery of goods from suppliers to customers. This includes coordinating and tracking shipments, verifying invoices, and ensuring shipments are delivered on time and within budget. The Shipping Manager also ensures proper documentation is completed and that all shipping laws and regulations are followed.
Role Purpose
The purpose of a Shipping Manager is to oversee the shipping and distribution of goods and services to customers and other external stakeholders. This role involves coordinating with suppliers, carriers, and other members of the supply chain to ensure shipments are delivered on time and in accordance with customer requirements. The Shipping Manager is also responsible for managing inventory levels and ensuring that processes are followed to minimize delays in shipping and distribution. They may also be involved in customer service, tracking shipments, and resolving customer inquiries.
Shipping Manager Summary
The Shipping Manager is responsible for overseeing the efficient receipt, storage, and dispatch of goods within the given organization. The Shipping Manager will ensure that orders are processed and shipped in accordance with customer specifications and company policies. This includes overseeing the receiving, tracking, and distribution of goods, as well as maintaining accurate inventory records and managing freight and transportation costs. The Shipping Manager is also responsible for working with vendors, customers, and internal departments to ensure that orders are fulfilled and delivered on time.
Shipping Manager Duties
- Manage and coordinate shipments of goods and materials
- Organize and maintain records of shipments and invoices
- Track shipments to ensure timely delivery
- Work with customer service and shipping staff to ensure accurate and timely customer delivery
- Develop and implement shipping policies and procedures
- Negotiate shipping contracts and rates
- Liaise with suppliers and customers regarding orders
- Maintain budget for shipping costs
Shipping Manager Skills
- Strong organizational and time-management skills
- Ability to prioritize tasks
- Knowledge of shipping regulations and procedures
- Proficiency in Microsoft Office
- Strong attention to detail
- Excellent customer service skills
Shipping Manager Requirements
- Analyze shipping operations and recommend cost-effective solutions
- Monitor inventory levels and order supplies when needed
- Coordinate with different departments to ensure timely delivery of goods
- Liaise with vendors to ensure timely delivery of goods
- Monitor quality of services from vendors
- Develop and implement strategies for cost reduction
- Manage and approve budgets for shipping activities
- Oversee staff performance and provide training when needed
Personal Traits
- Organized
- Able to multitask
- Proactive
- Ability to develop customized solutions
- Excellent communication skills