Our Mail Carrier job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Mail Carrier role
A mail carrier is responsible for delivering mail and parcels to residential, business, and post office box customers. They must deliver mail in all types of weather and in a timely manner. Other duties may include collecting payments, sorting mail, and providing customer service.
Role Purpose
The purpose of a mail carrier is to deliver mail to homes and businesses in a designated area. This includes sorting and delivering letters, packages, and other mail items, and collecting outgoing mail from customers. Mail carriers must also ensure the safety and accuracy of their deliveries, as well as provide customer service to those they are delivering to.
Mail Carrier Summary
The Mail Carrier is responsible for the delivery of mail and parcels to residential and commercial customers. They must ensure that items are delivered in a timely, efficient, and accurate manner. Mail Carriers must be able to lift heavy packages and have a valid driver's license. They must also possess strong customer service skills, as they will be dealing directly with customers on a daily basis. Additionally, Mail Carriers must take the necessary safety precautions when driving and delivering mail.
Mail Carrier Duties
- Deliver mail and packages to homes and businesses
- Sort mail and packages according to delivery route
- Load mail and packages onto delivery vehicle
- Collect cash and money orders from customers
- Provide customers with change and receipts for their transactions
- Maintain knowledge of postal regulations and services
- Answer customer inquiries about postal services
Mail Carrier Skills
- Excellent customer service skills
- Ability to handle packages of various sizes
- Ability to lift up to 50 pounds
- Ability to work in all weather conditions
- Ability to meet tight deadlines
- Ability to work independently
Mail Carrier Requirements
- Valid driver's license
- Ability to lift up to 70 pounds
- Good organizational skills
- Ability to work in a variety of weather conditions
Personal Traits
- Reliability
- Attention to detail
- Organizational skills
- Ability to work independently