Our Fulfillment Associate job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Fulfillment Associate role
A Fulfillment Associate is responsible for receiving, processing, and stocking product in a warehouse or distribution center environment. This role is essential to the smooth operation of the facility, as it ensures the products are accurately accounted for and efficiently shipped to customers. This position requires a detail-oriented individual with excellent organizational skills.
Role Purpose
The purpose of a Fulfillment Associate is to ensure the timely and accurate processing and delivery of orders, while providing excellent customer service. This role involves managing the inventory, picking and packing orders, ensuring accuracy in shipments, and coordinating with various departments and vendors to ensure customer satisfaction. Fulfillment Associates must be highly organized, efficient, and have excellent problem-solving and communication skills.
Fulfillment Associate Summary
The Fulfillment Associate is responsible for packing, shipping, and receiving orders for the company. This position requires the ability to work quickly and accurately while adhering to the company's quality control procedures. The Fulfillment Associate must be able to efficiently manage the flow of orders through the warehouse, from start to finish. Responsibilities include receiving and verifying incoming shipments, packing products for shipment, scanning and labeling packages for shipping, and communicating with customers about their orders. The Fulfillment Associate must be able to work in a fast-paced environment and be able to lift and move heavy objects.
Fulfillment Associate Duties
- Receiving and verifying incoming items
- Picking, packing and shipping orders
- Operating material handling equipment
- Maintaining inventory records
- Fulfilling customer service requests
Fulfillment Associate Skills
- Ability to lift up to 50 lbs
- Ability to work with a team
- Ability to work independently
- Ability to stand for long periods of time
Fulfillment Associate Requirements
- Ability to lift up to 50lbs
- Strong customer service skills
- Able to stand for long periods of time
- High School Diploma or equivalent
- Good communication and organizational skills
- Ability to work in a fast-paced environment
- Attention to detail
Personal Traits
- Attention to detail
- Organization
- Ability to work quickly and efficiently