Our Freight Dispatcher job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Freight Dispatcher role
A Freight Dispatcher is responsible for coordinating shipments and tracking cargo to ensure it arrives at its destination on time. They are also responsible for communicating with other departments, carriers, and customers in order to facilitate delivery. They must have excellent organizational and problem-solving skills to ensure shipments are delivered efficiently.
Role Purpose
The purpose of a freight dispatcher is to coordinate the transportation of goods and materials by overseeing the scheduling, routing, and tracking of cargo shipments. The freight dispatcher is responsible for ensuring that shipments arrive safely, on time, and within budget. They must be knowledgeable about regulations, laws, and best practices related to transportation and logistics to make sure that shipments comply with all regulations. Additionally, freight dispatchers must maintain contact with truck drivers, customers, and other departments within the company to provide updates and ensure the timely delivery of shipments.
Freight Dispatcher Summary
Freight Dispatcher Job Summary
A Freight Dispatcher is responsible for coordinating the transportation of goods to and from various locations. They monitor the progress of shipments, plan efficient routes, track vehicles, and communicate with customers and vendors. In addition, they manage and maintain records including vehicle logs, delivery times, and customer invoices. Freight Dispatchers need to be highly organized and have excellent customer service and communication skills.
Freight Dispatcher Duties
- Manage the shipment of cargo on a daily basis
- Plan and coordinate transportation routes
- Monitor and document cargo movement status
- Maintain records of shipment and delivery
- Communicate with customers and carriers to ensure timely delivery
- Ensure compliance with regulatory agencies and laws
Freight Dispatcher Skills
- Organizational Skills
- Time Management
- Problem Solving
- Ability to Multitask
Freight Dispatcher Requirements
- Organize, plan, and coordinate freight shipments
- Maintain records of shipments
- Manage and monitor logistics operations
- Interpret shipping regulations and requirements
- Communicate with customers, carriers, and other personnel
- Negotiate contracts, rates, and services
- Monitor shipments for accuracy and compliance
Personal Traits
- Organizational skills
- Ability to multitask
- Excellent communication skills
- Interpersonal skills
- Ability to work under pressure