Our City Letter Carrier job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the City Letter Carrier role
A City Letter Carrier is a postal worker who is responsible for delivering and collecting mail from residential and business addresses in an urban area. They ensure the timely delivery and collection of mail, as well as provide customers with information about postal services.
Role Purpose
The purpose of a City Letter Carrier is to provide efficient and effective delivery of mail and packages to customers within a designated city or urban area. This role involves collecting, sorting, and delivering mail and parcels, as well as providing customer service to residents and businesses within the community. City Letter Carriers may also be responsible for collecting payments for post office box rentals, selling stamps and other postal products, and helping customers with their mail and package needs.
City Letter Carrier Summary
A City Letter Carrier is responsible for sorting and delivering mail to customers in a designated city area. They are expected to provide excellent customer service while maintaining a professional demeanor. The City Letter Carrier must be able to lift and carry heavy loads, maneuver around obstacles, and climb stairs. They must also be able to operate a motor vehicle in a safe and efficient manner. Additionally, the City Letter Carrier must be able to accurately read and interpret shipping labels and address information.
City Letter Carrier Duties
- Deliver mail and packages to residences and businesses
- Collect mail from street letter boxes and post office boxes
- Sort mail into delivery order
- Load mail onto delivery vehicle
- Record and collect delivery fees and payments
- Answer inquiries from customers
- Complete paperwork related to mail delivery
City Letter Carrier Skills
- Excellent customer service skills
- Ability to safely lift and carry packages of up to 70 pounds
- Ability to navigate city streets and rural roads
- Ability to work in all weather conditions
- Ability to sort and deliver mail
City Letter Carrier Requirements
- Must be at least 18 years of age
- Must be a US citizen or have permanent resident alien status
- Must have a valid driver’s license
- Must have a vehicle for transportation
- Must be able to lift 70lbs or more
Personal Traits
- Excellent customer service skills
- Strong organizational skills
- Ability to lift up to 70 pounds
- Ability to work in all kinds of weather
- Ability to navigate a route