Our Chair Lift Operator job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Chair Lift Operator role
Chair lift operator is responsible for safely operating chair lifts and other ski lift equipment to transport skiers and snowboarders up and down ski slopes. They monitor lift operations, check lift ticket validation and provide customer service.
Role Purpose
The purpose of a chair lift operator is to operate ski lifts in a safe and efficient manner while providing excellent customer service to skiers and snowboarders. The chair lift operator is responsible for ensuring the safety of passengers, managing the loading and unloading of the lift, communicating with customers, and troubleshooting any technical issues with the lift. The operator is also responsible for keeping the lift area clean and presentable.
Chair Lift Operator Summary
The Chair Lift Operator is responsible for the safe and efficient operation of chair lifts at a ski resort. The Operator ensures that guests safely board and disembark at their designated stops and follows the safety protocols of the resort. The Operator is also responsible for inspecting the lift prior to use, troubleshooting any mechanical issues, and providing assistance to guests. In addition, the Operator must be able to answer questions from guests regarding skiing, ski equipment, and resort services. This position requires excellent customer service skills, as well as the ability to work outdoors in all weather conditions.
Chair Lift Operator Duties
- Operate chair lifts to transport passengers up and down ski slopes
- Check chair lifts for mechanical problems and perform minor maintenance tasks
- Secure passengers in the chair lift and give safety instructions
- Monitor the operation of ski lifts and report any issues to the ski resort management
- Assist passengers in entering and exiting the chair lift and provide assistance as needed
Chair Lift Operator Skills
- Communication
- Customer service
- Problem-solving
- Manual dexterity
Chair Lift Operator Requirements
- Able to operate chair lifts safely and efficiently
- Ability to communicate effectively with passengers
- Ability to follow safety protocols and procedures
- Ability to work in a variety of weather conditions
- Ability to lift and carry heavy items
Personal Traits
- Excellent customer service skills
- Ability to work in a fast-paced environment
- Strong problem-solving and decision-making skills
- Ability to work independently and as part of a team