Example Airport Operations Crew Member Job Description

Our Airport Operations Crew Member job description includes the responsibilities, duties, skills, education, qualifications, and experience.

About the Airport Operations Crew Member role

Airport operations crew members are responsible for providing operational support in an airport environment. They perform a variety of tasks, from customer service to aircraft fueling, to ensure that airport operations run smoothly and efficiently. They may also assist with cargo handling and security measures.

Role Purpose

The purpose of an Airport Operations Crew Member is to ensure the safe, efficient and effective operation of the airport. This role involves a variety of duties, such as conducting aircraft ground handling, providing customer service to passengers, monitoring the airfield for safety, and providing assistance to aircraft in distress. The Airport Operations Crew Member's primary responsibility is to ensure that all operations are conducted in accordance with Federal Aviation Administration (FAA) regulations and local airport policies. Additionally, the Airport Operations Crew Member is also responsible for coordinating ground operations between airline staff and other airport personnel.

Airport Operations Crew Member Summary

Airport Operations Crew Member job summary: The Airport Operations Crew Member is responsible for providing assistance to passengers, ground crew, and other staff related to the day-to-day operations of an airport. This includes tasks such as customer service, baggage handling, aircraft cleaning, and other operational duties. The Crew Member must be able to work in a fast-paced environment, handle difficult customer situations, and maintain good communication with staff, passengers, and other departments. The ideal candidate is organized, customer service-oriented, and has strong problem-solving skills.

Airport Operations Crew Member Duties

  • Perform aircraft servicing, loading, and unloading activities
  • Prepare and inspect aircraft for flight readiness
  • Monitor and control aircraft movement on the ground
  • Communicate with air traffic control regarding aircraft movement
  • Assist in aircraft emergencies or rescue operations
  • Monitor and inspect passenger and baggage screening processes

Airport Operations Crew Member Skills

  • Organizational skills
  • Attention to detail
  • Computer literacy
  • Strong customer service skills
  • Able to work well independently and as part of a team

Airport Operations Crew Member Requirements

  • Ability to work indoors and outdoors in all weather conditions
  • Proficiency in operating airport ground support equipment
  • Ability to lift, push, and pull up to 50 pounds
  • Familiarity with aviation regulations
  • Strong communication and customer service skills
  • Ability to work independently and as part of a team

Personal Traits

  • Team-oriented
  • Flexible
  • Detail-oriented

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