Our Air Freight Forwarder job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Air Freight Forwarder role
A Air Freight Forwarder is responsible for arranging the shipment and transportation of goods, goods-in-transit insurance, customs clearance and documentation. They coordinate with airlines, trucking companies, and other carriers to ensure timely delivery and cost-effective transportation of goods. They also provide customer service to clients, ensuring that goods are delivered safely and on time.
Role Purpose
The purpose of an air freight forwarder is to coordinate the safe and efficient transportation of goods and merchandise by air. This includes arranging shipments, tracking cargo, preparing documents, providing assistance with customs clearance, and providing customer service. Additionally, an air freight forwarder may be responsible for negotiating shipping rates and ensuring compliance with applicable laws and regulations.
Air Freight Forwarder Summary
The Air Freight Forwarder coordinates the efficient, cost-effective movement of goods in accordance with customer requirements. This involves planning, organizing and arranging air freight shipments, freight consolidation, customs clearance, and other related activities. The Air Freight Forwarder will also provide pricing and customer service support. He or she will be responsible for keeping up-to-date with changes in freight regulations and market conditions. A successful Air Freight Forwarder should possess excellent organizational and problem-solving skills and be able to work in a fast-paced environment.
Air Freight Forwarder Duties
- Organizing and booking freight shipments
- Compiling and filing customs documentation
- Tracking and tracing shipments
- Communicating with customers, suppliers, and other stakeholders
- Negotiating freight rates and services
- Identifying cost savings opportunities
Air Freight Forwarder Skills
- Excellent communication skills
- Strong organizational and problem-solving skills
- Ability to multi-task and prioritize workload
- Knowledge of international customs and regulations
- Proficiency in computer systems for tracking shipments
- Ability to work independently and in a team
- Ability to work in a fast-paced environment
Air Freight Forwarder Requirements
- Ability to coordinate all aspects of air cargo transportation
- Expertise in air freight regulations, including aviation safety and customs laws and regulations
- Knowledge of air cargo rates and routing
- Excellent customer service and communication skills
- Ability to read and interpret shipping documents
- Ability to identify and address potential delays and problems
- Proficiency in Microsoft Office Suite and freight forwarding software
Personal Traits
- Strong customer service skills
- Organizational ability
- Attention to detail
- Ability to multitask