Our Social Work Case Manager job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Social Work Case Manager role
Social work case managers provide support to individuals and families facing social, emotional, and economic challenges. They create and implement plans to address a variety of issues, including housing, mental health, substance abuse, financial and employment issues, and more. They also provide counseling, advocacy, referral services, and follow-up to ensure that service recipients achieve their goals.
Role Purpose
The purpose of a Social Work Case Manager is to provide support, advocacy, and counseling to individuals, families, and communities in need of assistance. This may include working with individuals and families to identify and access services, providing counseling and support, developing and executing plans for addressing individual and family needs, advocating for services, and connecting individuals and families to needed resources. Social Work Case Managers also may provide crisis intervention, develop and implement treatment plans, and coordinate with other professionals to ensure that services are efficiently provided.
Social Work Case Manager Summary
The Social Work Case Manager is responsible for providing support to individuals and families in need. The Case Manager will evaluate client needs, develop and implement treatment plans, and coordinate services to meet individual and family needs. This position requires strong organizational and communication skills, as well as the ability to work with diverse clients in a variety of settings. The Case Manager will provide direct services such as crisis intervention, assessment and referral, advocacy, and follow-up. The Case Manager will also collaborate with other service providers to ensure comprehensive care for clients.
Social Work Case Manager Duties
- Provide direct casework services to clients which may include assessment, counseling, crisis intervention, advocacy, referral and follow up services
- Develop and implement case plans with clients to identify and address their needs and goals
- Maintain accurate and up-to-date client records and documentation, and ensure compliance with agency standards
- Collaborate with other professionals, including other case managers, to ensure proper coordination of services for clients
- Monitor and evaluate client progress and adjust case plans as needed
- Provide support and guidance to clients to help them adjust to changing circumstances
- Assist clients to access community resources, and provide education on available services
Social Work Case Manager Skills
- Ability to assess client needs
- Ability to develop and implement individual care plans
- Ability to develop and maintain relationships with clients and their families
- Knowledge of relevant legislation, regulations and policies
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Good problem-solving skills
- Ability to keep accurate records
Social Work Case Manager Requirements
- Bachelor's Degree in Social Work or related field
- Knowledge of medical/mental health diagnosis, treatment and referral procedures
- Ability to establish and maintain effective working relationships
- Experience working with diverse populations
Personal Traits
- Strong organizational skills
- Empathy
- Excellent communication skills
- Ability to handle difficult conversations