Our Case Manager job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Case Manager role
A Case Manager is a professional who works with individuals and families to coordinate, evaluate, and monitor services needed to help them reach their goals and improve their quality of life. They use their expertise to assess, plan, implement, monitor, and evaluate services, and help clients access the resources they need.
Role Purpose
The purpose of a Case Manager is to assess and coordinate services for individuals and families in need of assistance. This includes helping to identify and access available community resources, and providing counseling and support to individuals and their families. The Case Manager also advocates on behalf of individuals and families to ensure they receive the services they need. Additionally, they may provide education on health and wellness topics, help develop service plans, and monitor the progress of individuals to ensure they are receiving the best possible care.
Case Manager Summary
The Case Manager is responsible for providing comprehensive and collaborative case management services to individuals and families. The Case Manager will assess the needs of clients and develop an individualized plan to meet those needs. Responsibilities include providing direct service, referrals, advocacy, and linkages to resources in the community; maintaining accurate and up-to-date records; and conducting follow-up services. The Case Manager will also provide education and support to clients and their families. The ideal candidate will have excellent communication and interpersonal skills, as well as a strong commitment to helping underserved populations.
Case Manager Duties
- Provide case management support and advocacy to clients
- Identify client needs and develop individualized service plans
- Coordinate with other service providers to ensure clients receive necessary services
- Maintain accurate records and documentation
- Monitor client progress
- Provide crisis intervention and referral services
Case Manager Skills
- Exceptional communication skills
- Professional attitude
- Strong organizational skills
- Ability to multitask
- Ability to work independently
Case Manager Requirements
- Ability to assess clients' needs and develop individualized service plans
- Knowledge of relevant community resources
- Ability to work with diverse populations
- Excellent communication and organizational skills
- Ability to work collaboratively with other professionals
Personal Traits
- Strong communication skills
- High level of organization
- Ability to work independently
- Ability to problem solve