Our Sales Administrator job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Sales Administrator role
A Sales Administrator works to assist the sales team in achieving their goals by providing administrative and organizational support. They track customer orders, process payments, manage customer databases, and provide customer service support. They also collaborate with other departments to ensure the success of sales campaigns and initiatives.
Role Purpose
The purpose of a Sales Administrator is to support the sales team in all aspects of customer service and order processing, from initial customer contact to order fulfillment. This includes responding to customer inquiries, processing orders, tracking shipments, and managing customer accounts. The Sales Administrator also provides administrative support for the sales team, such as scheduling meetings and preparing reports.
Sales Administrator Summary
The Sales Administrator is responsible for providing administrative support to the sales team. This includes data entry, order processing, customer service, and other administrative tasks. The Sales Administrator will also be responsible for managing customer accounts, tracking sales reports and providing feedback to the sales team. Additionally, the Sales Administrator will need to maintain strong relationships with customers and vendors, as well as keep up to date with the latest industry trends. The ideal candidate should have excellent organizational and communication skills, as well as the ability to multi-task and prioritize tasks.
Sales Administrator Duties
- Manage customer orders and inquiries
- Maintain customer records and accounts
- Process payments and invoices
- Provide administrative support for sales teams
- Generate reports and documentation
Sales Administrator Skills
- Excellent communication
- Organizational
- Time management
Sales Administrator Requirements
- Manage sales processes and procedures
- Provide administrative support to sales teams
- Maintain customer records
- Develop and analyze sales data
- Generate sales reports
- Update sales information in databases
- Assist in organizing promotional events
Personal Traits
- Ability to multitask
- Excellent communication skills
- Detail-oriented
- Organised and efficient
- Proficient in data entry and record keeping