Our Personal Shopper job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Personal Shopper role
A Personal Shopper is a professional who helps customers select goods, services, or experiences that meet their individual needs. Depending on the customer’s budget and preferences, the Personal Shopper will make recommendations based on their expertise in the field. They will often research products, services, and experiences, and offer advice on the best option for their client. Additionally, they may help to arrange pick-up or delivery of the goods, as well as provide follow-up customer service.
Role Purpose
The purpose of a Personal Shopper's job role is to provide customers with an individualized and personalized shopping experience. Personal Shoppers are knowledgeable about current fashion trends, styles, and products and can advise customers on how to put together the perfect look. They assist customers with selecting the right clothing and accessories to meet their needs and preferences, as well as offering advice on the right fit and color. Personal Shoppers also help to ensure that customers are satisfied with their purchases and that their shopping experience is a pleasant one.
Personal Shopper Summary
The Personal Shopper is responsible for providing exceptional customer service while helping customers find the perfect item in-store. The successful candidate will have a strong knowledge of current fashion trends and the ability to provide helpful advice and suggestions. The Personal Shopper will provide a personalized shopping experience to customers, from greeting them upon arrival to suggesting items that suit their individual needs. The Personal Shopper will also be required to process customer transactions, restock shelves, and ensure the store is clean and organized. This position requires the ability to work in a fast-paced environment, excellent communication skills, and a positive attitude.
Personal Shopper Duties
- Provide personalized shopping services to customers
- Advise customers on style, fashion trends and colors
- Identify customer needs and preferences
- Recommend items and accessories
- Offer styling advice
- Assist customers with returns and exchanges
- Provide excellent customer service
Personal Shopper Skills
- Customer Service
- Retail Sales
- Organization
- Attention to Detail
- Fashion Knowledge
Personal Shopper Requirements
- Knowledge of current fashion trends
- Excellent customer service skills
- Ability to prioritize tasks
- Ability to work independently
- Ability to communicate effectively with clients
Personal Traits
- Excellent communication and interpersonal skills
- Strong organizational and time management abilities
- Familiarity with the latest fashion trends
- Attention to detail
- Ability to handle multiple tasks