Our Parts Associate job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Parts Associate role
A Parts Associate is responsible for locating, receiving, and stocking automotive parts, supplies, and merchandise in an automotive parts store. They must possess strong organizational skills and the ability to multitask in order to keep track of inventory levels, process orders, and assist customers in locating the parts they need.
Role Purpose
The purpose of a Parts Associate is to provide excellent customer service while assisting customers in locating and purchasing automobile parts. The Parts Associate is responsible for managing the parts inventory, ordering new parts, stocking shelves, and helping customers make informed decisions about their purchases. The Parts Associate must have excellent communication and organizational skills and be able to work in a fast-paced environment. The Parts Associate must also be familiar with the automobile parts industry and have the ability to answer technical questions about the parts they are selling.
Parts Associate Summary
The Parts Associate is responsible for managing inventory and providing customer service in the parts department of a retail store or automotive shop. The associate will maintain accurate records of all parts purchased and sold, as well as ensure the store is adequately stocked with needed parts. They will provide helpful advice to customers on parts selection and troubleshooting. The Parts Associate should have a strong understanding of automotive and related parts, as well as knowledge of available parts, accessories, and service options. Excellent customer service and communication skills are essential.
Parts Associate Duties
- Welcome customers and identify their needs
- Advise customers on technical product features and accessories
- Provide product information and pricing
- Receive and process customer payments
- Maintain the store's inventory and order parts when needed
- Keep work areas clean and organized
Parts Associate Skills
- Identifying customer needs and providing appropriate solutions
- Advising customers on product features and benefits
- Processing payments and refunds
- Maintaining stock levels and filling shelves
- Ensuring product displays are well presented
Parts Associate Requirements
- Ability to lift up to 50 lbs
- Ability to work in a fast-paced environment
- Excellent customer service and communication skills
- Knowledge of automotive parts and inventory
- Ability to work nights and weekends
Personal Traits
- Friendly
- Organized
- Detail-oriented
- Able to work in a fast-paced environment