Our Freight Broker job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Freight Broker role
A freight broker is responsible for arranging the transport of goods from one location to another using various carriers. They negotiate rates, coordinate shipments, and manage paperwork, ensuring that goods arrive on time and in good condition.
Role Purpose
The purpose of a freight broker is to act as an intermediary between shippers and carriers in order to arrange the transportation of goods. A freight broker assists in the negotiation and coordination of shipping contracts, rates, and services. They are responsible for finding the most cost-effective and efficient way for shipments to reach their destination. They must also ensure that all laws and regulations are followed and that customer service is upheld.
Freight Broker Summary
A Freight Broker is responsible for arranging and managing the transportation of goods between a client and a carrier. This entails negotiating rates, selecting carriers, ensuring shipments arrive on time and tracking shipments. The Freight Broker must have good communication and customer service skills and be able to work under tight deadlines. In addition, they must have knowledge of the different regulations and laws that apply to the transportation industry.
Freight Broker Duties
- Research and locate potential carriers
- Negotiate rates with carriers
- Maintain records of shipments, tracking numbers, and invoices
- Establish relationships with clients and carriers
- Ensure compliance with all relevant laws and regulations
- Handle customer service inquiries
Freight Broker Skills
- Customer Service
- Negotiation
- Logistical Planning
- Documentation
- Business Development
Freight Broker Requirements
- Knowledge and experience of transportation regulations
- Excellent problem-solving skills
- Strong customer service orientation
- Ability to negotiate and secure favorable shipping rates
- Ability to work in a fast-paced environment
Personal Traits
- Organizational skills
- Excellent communication
- Negotiation prowess
- Problem-solving abilities