Our Auto Parts Counter Person job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Auto Parts Counter Person role
Auto parts counter person is responsible for providing customer service and product advice to customers purchasing auto parts in retail stores. They assist customers in selecting the correct auto part for their vehicle and handle sales transactions. Additionally, they may answer customers' questions, stock shelves, and keep the sales floor neat and organized.
Role Purpose
The purpose of an auto parts counter person is to provide customers with knowledgeable customer service and technical support regarding the selection, purchase, and installation of automotive parts. The auto parts counter person is also responsible for accurately processing orders, maintaining inventory, and providing accurate and timely customer feedback.
Auto Parts Counter Person Summary
The Auto Parts Counter Person is responsible for providing excellent customer service to all customers by accurately identifying customer needs, providing product solutions, and processing orders in a timely manner. Duties include assisting customers with product selection, operating a cash register, stocking shelves, and maintaining a clean and organized work area. The Auto Parts Counter Person must possess excellent communication and interpersonal skills, have a strong knowledge of automotive parts, and be able to use a computer to access product information and pricing. This position requires standing for long periods of time, lifting heavy items, and working with minimal supervision.
Auto Parts Counter Person Duties
- Greet customers, provide product information and advice
- Take orders, provide quotes and process payments
- Maintain inventory records, stock shelves and restock as needed
- Assist with ordering products and special orders
- Provide support to other departments within the store
- Keep work area clean and organized
Auto Parts Counter Person Skills
- Excellent customer service skills
- Knowledge of automotive parts and systems
- Ability to operate a computer and point-of-sale system
- Ability to handle cash and credit card transactions
- Ability to lift up to 50 pounds
Auto Parts Counter Person Requirements
- Must be knowledgeable about auto parts and their functions
- Must be able to accurately locate parts and answer customer questions
- Must be able to communicate effectively with customers
- Must be able to process orders and payments accurately
Personal Traits
- Strong customer service skills
- Excellent communication skills
- Computer proficiency
- Ability to multi-task
- Knowledge of automotive parts