Our Apartment Leasing Agent job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Apartment Leasing Agent role
An apartment leasing agent is responsible for leasing residential apartments to tenants. This includes showing the units, processing applications, negotiating leases, and collecting rents. They must also ensure that all legal requirements are met.
Role Purpose
The purpose of an Apartment Leasing Agent is to provide customer service to potential tenants and manage the leasing process for an apartment complex. This involves marketing available units, showing prospective tenants the property, processing applications, and collecting rent. Leasing Agents also are responsible for ensuring compliance with all applicable laws, regulations, and policies. Additionally, they provide ongoing customer service to tenants, handle maintenance requests and complaints, and may assist in resolving tenant disputes.
Apartment Leasing Agent Summary
The Apartment Leasing Agent is responsible for leasing apartments to prospective tenants. This position requires excellent customer service and communication skills, as well as knowledge of applicable laws and regulations governing the leasing of apartments. Duties include but are not limited to: showings of available apartments; collecting application fees and deposits; processing applications; coordinating move-ins; collecting rent payments; mediating tenant complaints; and performing regular market surveys. The ideal candidate must be detail-oriented, organized, and have a professional demeanor.
Apartment Leasing Agent Duties
- Lease apartments to prospective tenants
- Prepare and review leases
- Show apartments to prospective tenants
- Provide information about the local area
- Respond to tenant inquiries and complaints
- Maintain records of apartment availability and tenant information
Apartment Leasing Agent Skills
- Leasing experience
- Customer service
- Excellent communication skills
- Knowledge of state and local landlord/tenant law
- Proficiency with computers
Apartment Leasing Agent Requirements
- Ability to provide excellent customer service to potential residents
- Knowledge of leasing procedures and housing laws
- Ability to effectively communicate with residents and staff
- Familiarity with market conditions and rental rates
- Proficiency in sales and marketing
- Ability to accurately complete paperwork and maintain accurate records
Personal Traits
- Excellent interpersonal and communication skills
- Organizational and administrative skills
- Ability to work in a fast-paced environment
- A passion for helping others