Our Appliance Service Technician job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Appliance Service Technician role
A Appliance Service Technician is responsible for installing, repairing, and maintaining household appliances such as refrigerators, washing machines, dryers, dishwashers, ovens, stoves, and other related equipment. They must have a thorough knowledge of electrical and mechanical systems and have a good working knowledge of hand tools and diagnostic equipment.
Role Purpose
The purpose of an Appliance Service Technician is to install, repair, and maintain a variety of major household appliances, such as refrigerators, washers, dryers, dishwashers, and ovens. They use a variety of tools to diagnose and resolve appliance problems, and they may also provide advice on how to best use and care for the appliances. They must stay up to date with current appliance models and installation techniques, and they may also be required to provide customer service.
Appliance Service Technician Summary
A Appliance Service Technician is responsible for diagnosing and repairing a variety of household appliances. The Technician must be able to troubleshoot a variety of appliances, such as washers, dryers, refrigerators, dishwashers, ranges, ovens, and microwaves. The Technician must be able to inspect and diagnose the appliance, order any necessary parts, and then repair the appliance. The Technician must be familiar with all safety protocols and must be able to follow all manufacturer's directions. The Technician must also be able to provide excellent customer service and communicate effectively with customers.
Appliance Service Technician Duties
- Inspect, diagnose and repair household appliances
- Provide advice and technical instruction on appliance use and maintenance
- Order, collect and deliver parts as necessary
- Test and adjust repaired appliances for proper performance
- Maintain accurate records of maintenance and repair work
Appliance Service Technician Skills
- Excellent customer service skills
- Proficient in the use of diagnostic tools and appliances
- Ability to troubleshoot and repair various appliances
- Ability to read and understand technical manuals and diagrams
Appliance Service Technician Requirements
- Proficiency in diagnostics, repairs, and maintenance of all major appliances
- Ability to troubleshoot and repair basic electrical and gas appliances
- Knowledge of appliance parts, tools, and safety practices
- Excellent customer service and communication skills
Personal Traits
- Strong customer service skills
- Good communication abilities
- Ability to work with tools and machinery
- Attention to detail