Our Quality Director job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Quality Director role
The Quality Director is responsible for overseeing the quality assurance and product safety standards of a company. They develop and implement quality assurance standards, policies, and procedures; audit product safety; and lead continuous improvement initiatives. The Quality Director serves as an expert on product safety and quality assurance, and works to ensure the company meets customer and industry standards.
Role Purpose
The purpose of a Quality Director is to provide leadership and direction for the organization's quality management system and processes. They are responsible for developing, implementing, and managing quality policies, procedures, and standards. The Quality Director also oversees the implementation of quality control systems and processes, and works with other departments to ensure quality is maintained throughout the organization. They strive to ensure that products and services meet customer expectations and comply with applicable laws and regulations.
Quality Director Summary
The Quality Director is responsible for overseeing the development and implementation of quality assurance policies, procedures, and programs. This position will lead the organization's efforts to ensure customer satisfaction with product and service quality. The Quality Director will work closely with production, engineering, and other departments to ensure that quality standards are met and customer requirements are satisfied. They will also ensure that all products meet or exceed applicable government regulations. The Quality Director will have a comprehensive understanding of quality assurance principles and practices, as well as knowledge of best practices in the field. Responsibilities include developing and implementing quality assurance strategies, managing quality assurance systems, and providing guidance and technical assistance to staff. The Quality Director will also be responsible for maintaining records of quality assurance activities and performing periodic quality audits.
Quality Director Duties
- Develop and implement quality assurance standards and procedures
- Oversee and audit the implementation of these standards and procedures
- Inspect products to ensure they meet quality standards
- Investigate customer complaints and issues
- Monitor product recalls and safety procedures
- Train and guide staff in quality assurance processes
- Develop and implement improvement plans
- Analyze data to identify areas for improvement
- Collaborate with other departments
- Provide feedback to management regarding quality issues
Quality Director Skills
- Leadership
- Organizational Skills
- Strategic Planning
- Decision Making
- Resource Management
- Quality Assurance
- Problem Solving
Quality Director Requirements
- Bachelor's degree in quality control or a related field
- Minimum of 5 years of experience in quality control
- Proven experience in managing a team of quality assurance specialists
Personal Traits
- Leadership
- Attention to detail
- Organizational skills
- Strategic planning
- Problem-solving
- Excellent communication