Our Counter job description includes the Administrative Assistant responsibilities, duties, skills, education, qualifications, and experience.
About the Counter role
Counter job is a customer service role in which an individual is responsible for providing assistance to customers in a retail setting. The duties of a counter job include processing payments, answering customer inquiries, providing customer service and helping customers find items.
The primary purpose of a Counter job role is to provide customer service, process payments, and handle other related tasks in a retail, food service, or hospitality environment. Counter roles involve interacting with customers, handling transactions, and completing administrative tasks. They are typically responsible for providing accurate and efficient service, resolving customer issues, and ensuring the store runs smoothly.
The Counter job is responsible for providing excellent customer service to guests and ensuring a positive shopping experience. This position requires an individual to accurately count, handle and process money transactions, as well as provide assistance with product selection and pricing. The Counter must also maintain a clean and organized area and be able to answer customer questions and address customer concerns in a professional and friendly manner. Additionally, the Counter must be able to accurately process credit card, debit card and cash payments.
- Monitor customer service performance metrics
- Analyze customer feedback and trends
- Compile reports on customer service performance
- Identify areas of improvement in customer service
- Data Entry
- Organizational Skills
- Attention to Detail
- Ability to count accurately
- Ability to pay attention to detail
- Strong customer service skills
- Able to work independently
- Attention to detail
- Ability to work in a fast-paced environment