Our Computer Technician job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Computer Technician role
Computer Technicians are responsible for installing, maintaining, and repairing computers and related systems. They diagnose hardware and software problems, provide technical assistance and support, and perform tests and evaluations to troubleshoot issues. They also install upgrades, configure networks, and train users on the use of new systems and software.
Role Purpose
The purpose of a computer technician is to maintain, repair, and troubleshoot computer hardware, software, and networks. They provide technical support and advice to users, diagnose and resolve technical issues, install and configure computer systems, and repair and upgrade hardware and software. Computer technicians must have a strong knowledge of computer technology and be able to work quickly and efficiently to resolve customer issues.
Computer Technician Summary
Computer Technician Job Summary
A Computer Technician is responsible for installing, configuring, troubleshooting, and maintaining computer hardware and software. The Technician will work with a variety of systems and be knowledgeable in Windows, Apple OSX, and Linux operating systems. This individual will diagnose and resolve technical hardware and software issues, provide end-user support, upgrade systems, and maintain network security. The Technician should possess excellent communication skills to interact with customers, colleagues, and vendors. He/she must be able to multitask and prioritize tasks in order to meet deadlines.
Computer Technician Duties
- Install, repair and maintain computer hardware and software
- Provide support to computer users
- Diagnose and troubleshoot hardware and software issues
- Set up and configure computer systems
- Perform data backups and disaster recovery operations
- Monitor system performance and security measures
- Provide technical support to staff
- Install and configure network equipment
Computer Technician Skills
- Proficient in troubleshooting hardware and software issues
- Knowledgeable in Windows and Mac operating systems
- Able to use diagnostic tools
- Able to assemble and configure computers
- Familiar with network and internet protocols
- Proficient in customer service
Computer Technician Requirements
- A minimum of two years of relevant technical experience
- Proficiency in Windows and Mac OS
- Knowledge of computer hardware and software
- Excellent problem solving, customer service, and communication skills
Personal Traits
- Excellent problem solving skills
- Good communication skills
- Knowledge of computer hardware and software
- Attention to detail