Our Computer Repair Technician job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Computer Repair Technician role
Computer Repair Technician: Responsible for diagnosing, troubleshooting, and resolving hardware, software, and network issues on computers and related systems. Must have knowledge of operating systems, computer hardware, and software. Excellent customer service, communication, and problem-solving skills are essential.
Role Purpose
The purpose of a Computer Repair Technician is to troubleshoot, diagnose, and repair computer hardware and software systems. They provide technical support to individuals and organizations, and they often assist customers in setting up their computer systems. Computer Repair Technicians maintain, configure, and upgrade hardware and software systems, and they may also provide network support. They may also provide system security, data recovery, and technical training services.
Computer Repair Technician Summary
Computer Repair Technician Job Summary
The Computer Repair Technician is responsible for diagnosing and repairing a variety of computer hardware, software, and peripheral equipment. The Technician must have knowledge of computers, networks, and other related technology, as well as the ability to troubleshoot, repair, and install new components. They must provide excellent customer service and be able to communicate effectively with the customer. The Technician must also be able to keep accurate records and be organized in their work. The Technician must be available to work flexible hours, including evenings and weekends.
Computer Repair Technician Duties
- Diagnose computer hardware and software issues
- Repair and replace defective components
- Install, configure, and maintain computer systems
- Train staff on use of computer hardware and software
- Perform preventative maintenance
- Manage computer networks
Computer Repair Technician Skills
- Troubleshooting computer hardware and software issues
- Diagnosing technical problems and providing solutions
- Installing, configuring, and maintaining operating systems and applications
- Conducting preventive maintenance on computers and other related equipment
- Repairing and upgrading hardware components
- Performing data backups and recovery
- Recommending hardware and software solutions
Computer Repair Technician Requirements
- Install, configure, and maintain computer systems and networks
- Troubleshoot hardware and software issues
- Perform routine maintenance tasks
- Provide technical support for software and hardware
- Document and report computer problems and resolutions
Personal Traits
- Strong problem-solving skills
- Excellent communication and customer service skills
- Knowledge of computer hardware and software
- Ability to troubleshoot and diagnose problems
- Ability to work independently