Our Benefits Clerk job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Benefits Clerk role
Benefits clerks are responsible for administering employee benefits programs, including verifying eligibility and processing claims. They manage employee databases, prepare reports, and handle customer service duties. They must possess excellent organizational and communication skills.
Role Purpose
The purpose of a Benefits Clerk is to provide administrative and customer service support to employers and employees in regards to employee benefits, such as health insurance, retirement plans, and other benefits offered by the employer. The Benefits Clerk is responsible for managing the administration of benefits programs, providing accurate and timely benefit information to employers and employees, and performing other duties as assigned. The Benefits Clerk is also responsible for staying up-to-date on benefits regulations and programs and providing accurate advice to employers and employees.
Benefits Clerk Summary
The Benefits Clerk is responsible for managing and administering benefit programs for employees of the company. The Benefits Clerk will review and process benefit applications and changes to existing benefits, provide customer service to employees regarding benefits, and ensure compliance with government regulations. The Benefits Clerk will also maintain records and analyze data related to employee benefits. The ideal candidate will have excellent customer service skills, strong attention to detail, and the ability to multi-task.
Benefits Clerk Duties
- Process employee benefit paperwork and maintain records
- Assist employees with benefit related inquiries
- Handle benefit claims and appeals
- Administer benefit programs such as health, vision, dental, and life insurance
- Coordinate vendor relationships
- Assist with the administration of employee health and welfare plans
Benefits Clerk Skills
- Data entry
- Research
- Organizational skills
- Excellent customer service
Benefits Clerk Requirements
- Maintain employee benefit records and files
- Process enrollment and changes to employee benefits
- Audit and reconcile benefit invoices
- Assist with the administration of health and welfare plans
- Assist with the administration of 401(k) plan
- Answer employee questions regarding benefits
- Assist with special projects
Personal Traits
- Organizational
- Communication
- Problem solving
- Attention to detail