Our Ticket Taker job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Ticket Taker role
Ticket Taker is responsible for taking tickets from customers at various venues, such as theaters, stadiums, and amusement parks, and verifying that they are valid. They may also provide directions and answer questions.
Role Purpose
The purpose of a Ticket Taker is to accurately collect tickets from customers and provide information about events and venues. They may also be responsible for verifying tickets and ensuring that customers are in the correct seating locations. Ticket Takers should have excellent customer service skills and be comfortable working in a fast-paced environment. They must also be able to accurately record ticket sales and manage the crowd in a professional manner.
Ticket Taker Summary
The Ticket Taker is responsible for welcoming and assisting guests who visit their organization's venue. They provide excellent customer service by greeting guests and verifying tickets, answering questions, and providing information on the venue. The Ticket Taker also assists with crowd control and security, as needed.
This position requires excellent communication skills, accuracy, and attention to detail. The Ticket Taker must be able to work in a fast-paced environment, be flexible with hours, and be able to stand for extended periods of time.
Ticket Taker Duties
- Greeting customers
- Scanning tickets
- Answering customer inquiries
- Directing customers to their seats
Ticket Taker Skills
- Customer Service
- Cash Handling
- Computer Literacy
Ticket Taker Requirements
- Answer patrons' questions about tickets, events, and venue policies
- Collect ticket fees and issue receipts
- Check tickets to ensure patrons have valid admittance
- Provide directions to seating areas and restrooms
Personal Traits
- Good customer service skills
- Ability to remain calm under pressure
- Attention to detail
- Ability to stand for long periods