Our Spa Coordinator job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Spa Coordinator role
The Spa Coordinator is responsible for overseeing the daily operations and services of a spa. They ensure clients have an exceptional experience and that all staff members are providing quality service. The Spa Coordinator is also responsible for overseeing the scheduling of appointments, managing customer inquiries, and ordering supplies.
Role Purpose
The purpose of a Spa Coordinator is to oversee the daily operations of a spa or salon, ensuring that all guests have a positive and relaxing experience. This includes providing customer service, scheduling appointments, stocking supplies, and ensuring the spa is clean and organized. The Spa Coordinator is also responsible for managing staff, creating promotions, and monitoring budgets.
Spa Coordinator Summary
A Spa Coordinator is responsible for providing excellent customer service to all spa visitors, managing the daily operations of the spa, and performing administrative duties. The Coordinator will ensure that the spa is clean, organized, and well-stocked, and will assist with the booking of appointments and services. Additionally, the Coordinator will be responsible for overseeing the activities of the spa staff and monitoring the performance of all services. The ideal candidate is a detail-oriented individual with excellent customer service, leadership, and communication skills.
Spa Coordinator Duties
- Plan and coordinate spa services and programs
- Develop spa marketing and promotional plans
- Create and maintain client profiles
- Handle customer inquiries and complaints
- Maintain spa inventory and order supplies
- Ensure compliance with safety standards and regulations
Spa Coordinator Skills
- Communication
- Organizational
- Customer service
Spa Coordinator Requirements
- Proficiency in scheduling appointments and managing customer inquiries
- Excellent customer service skills
- Ability to work autonomously and as part of a team
- Strong organizational and administrative skills
Personal Traits
- Strong communication skills
- Patience
- Organizational aptitude
- Able to multitask