Our Concessionist job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Concessionist role
A Concessionist is responsible for operating a concession stand, providing customer service, preparing food and drink items, and maintaining a clean and orderly work environment.
Role Purpose
The purpose of a Concessionist is to provide excellent customer service to patrons of a theater, movie theater, or other entertainment venue. The Concessionist is responsible for accurately processing customer orders, stocking concession stands, and managing cash. In addition, the Concessionist may be responsible for providing advice and guidance to customers on the selection of snacks, drinks, and other concessions.
Concessionist Summary
The Concessionist is responsible for providing excellent customer service to guests while selling concessions, operating cash registers, and performing other duties as assigned. Responsibilities include restocking, maintaining a clean work area, and providing assistance to other team members. The Concessionist must be knowledgeable and courteous, and must be able to multitask in a fast-paced environment. Strong communication and interpersonal skills are essential for this role.
Concessionist Duties
- Greet customers and provide information about products and services offered
- Assist customers with purchasing tickets, making reservations, and providing directions
- Process payments for tickets, food, and merchandise
- Maintain concession area cleanliness
- Ensure compliance with health regulations
- Perform routine maintenance on machines and equipment
Concessionist Skills
- Customer Service
- Cash Handling
- Food & Beverage Preparation
- Inventory Management
Concessionist Requirements
- Ability to work flexible hours
- Excellent customer service skills
- Ability to work in a fast paced environment
- Experience in cash handling
Personal Traits
- Personable
- Friendly
- Organized