Our Casino Runner job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Casino Runner role
A Casino Runner is responsible for delivering chips, cards, and supplies to gaming tables and ensuring that all gaming activities are conducted properly. They also act as a liaison between the casino and players, providing customer service and resolving any disputes that may arise.
Role Purpose
The purpose of a Casino Runner is to provide assistance to customers in a casino environment. This includes taking bets from customers, delivering winnings, and helping with any questions or concerns customers may have. They also help keep the casino floor organized, ensuring that games are set up properly and that customers are playing responsibly. Casino Runners are expected to have a strong knowledge of gambling rules and regulations, as well as a friendly and outgoing personality.
Casino Runner Summary
A Casino Runner is responsible for providing exceptional customer service to all guests and patrons of the casino. The main duties of the Casino Runner include greeting customers, collecting and processing payments, providing assistance to guests, and ensuring the casino is a safe and secure environment. Additionally, the Casino Runner may be required to complete other tasks such as cleaning and maintaining the casino floor, assisting with special events, and providing customer service support. The ideal candidate for this position should have excellent communication and organizational skills, as well as a passion for customer service.
Casino Runner Duties
- Maintain communication with casino management to ensure customer service standards are met
- Organize and coordinate gaming activities
- Manage chip and cash transactions
- Maintain accurate paperwork and records
- Ensure adherence to gaming regulations and laws
- Ensure customer satisfaction
Casino Runner Skills
- Organizational
- Communication
- Problem-solving
- Customer service
- Cash handling
Casino Runner Requirements
- Must be 21 years of age or older
- High school diploma or equivalent
- Ability to interact professionally with customers
- Ability to work nights, weekends and holidays
Personal Traits
- Excellent customer service skills
- High level of personal integrity
- Ability to work independently and as part of a team
- Strong attention to detail
- Ability to work effectively under pressure
- Ability to handle cash transactions