Our Casino Dealer job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Casino Dealer role
A Casino Dealer is responsible for operating table games such as Blackjack, Roulette, and Poker in a casino. They must interact with customers, manage chips and money, and ensure that all casino rules are followed. Casino Dealers must possess excellent customer service and interpersonal skills.
Role Purpose
The purpose of a casino dealer is to provide patrons with an enjoyable and exciting gaming experience. The dealer is responsible for operating the gaming tables, dealing cards, and paying out winnings according to the established rules and procedures. Additionally, dealers must ensure that the casino follows gaming regulations and ensure the accuracy of all transactions. Casino dealers must possess excellent customer service skills, as well as knowledge of the rules and regulations of the game being dealt.
Casino Dealer Summary
Casino Dealer Job Summary
A Casino Dealer is responsible for operating table games and providing excellent customer service to guests. This job requires strong interpersonal skills, knowledge of gaming regulations, and an ability to remain composed under pressure. Responsibilities include dealing cards, collecting bets, verifying winners, and maintaining the cleanliness and security of the gaming area. Casino Dealers must also be able to provide courteous and efficient service to guests, answer questions, and resolve disputes. Casino Dealers must also be knowledgeable of gaming regulations, the house rules of the particular game they are dealing, and the house edge.
Casino Dealer Duties
- Greet and welcome guests in the casino
- Deal cards to patrons during games
- Manage game rules and regulations
- Verify customers’ identification
- Answer questions and provide game instructions
- Handle cash and chips exchanges
- Balance cash drawers at the end of shifts
- Ensure compliance with gaming regulations
- Resolve customer complaints
Casino Dealer Skills
- Excellent customer service skills
- Strong knowledge of gaming regulations
- Good communication and interpersonal skills
- Ability to deal multiple casino games
Casino Dealer Requirements
- Must have excellent customer service skills
- Must be knowledgeable about casino games and operations
- Must be able to handle money and credit transactions accurately
- Must be able to maintain a professional demeanor in a high energy environment
Personal Traits
- Excellent customer service skills
- Ability to remain calm under pressure
- Strong math and communication skills
- Knowledge of casino games and rules