Our Unit Clerk job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Unit Clerk role
A Unit Clerk is responsible for providing administrative and clerical services within a medical unit, such as maintaining patient records, scheduling appointments, and coordinating communication between medical staff and patients.
Role Purpose
The purpose of a unit clerk is to provide administrative and clerical support for a healthcare unit. This includes answering phones, taking messages, scheduling appointments, filing paperwork, maintaining patient records, and performing other administrative tasks as needed. Additionally, unit clerks may be responsible for managing inventory and ordering supplies. They may also help coordinate patient care by ensuring that the appropriate paperwork is completed and that all necessary items are available to the healthcare team.
Unit Clerk Summary
The Unit Clerk is responsible for providing administrative support to a clinical area within a hospital or medical facility. The Unit Clerk maintains patient records, schedules appointments, and answers inquiries from patients and visitors. They are also responsible for ensuring that communications between the staff and other departments within the facility are handled efficiently. This position requires excellent organizational and communication skills, as well as the ability to multitask and maintain a high degree of accuracy.
Unit Clerk Duties
- Greet patients and visitors in person or on the telephone
- Answer telephone calls and direct them to appropriate personnel
- Maintain patient records, medical charts and other relevant documents
- Verify patient insurance coverage
- Schedule and coordinate patient appointments
- Prepare and manage correspondence, reports and documents
- Assist with billing and coding
- Monitor patient flow in the office
- Order and maintain office, medical and clinical supplies
Unit Clerk Skills
- Excellent communication and interpersonal skills
- Proficient computer, typing, and data entry skills
- Ability to prioritize tasks and manage multiple assignments
- Ability to follow written and verbal instructions
- Ability to maintain accuracy and attention to detail
Unit Clerk Requirements
- High school diploma or GED
- Proficiency with computer programs and office equipment
- Strong organizational and communication skills
- Ability to multitask and work independently
Personal Traits
- Organized
- Detail Oriented
- Good Communication Skills