Our Pharmacy Assistant job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Pharmacy Assistant role
A Pharmacy Assistant is responsible for providing customers with prescription medications, health care products, and customer service in a pharmacy setting. They are also responsible for stocking shelves, organizing and maintaining records, and ensuring customer satisfaction. Pharmacy Assistants must possess excellent communication and customer service skills, as well as strong organizational abilities.
Role Purpose
The purpose of a Pharmacy Assistant is to provide vital support to Pharmacists in the day-to-day operations of a pharmacy. This includes providing excellent customer service, managing inventory, preparing prescriptions, and ensuring accuracy and safety in all aspects of the pharmacy's operations. Pharmacy Assistants ensure that patients receive their medications in a timely and efficient manner, and are able to offer advice on medication and health products. They also help to maintain the cleanliness and organization of the pharmacy and its records.
Pharmacy Assistant Summary
The Pharmacy Assistant is responsible for providing excellent customer service, assisting customers with their orders, maintaining the cleanliness and organization of the pharmacy, and performing other related tasks to ensure smooth operations of the pharmacy. The Pharmacy Assistant will also assist the Pharmacist in compounding, labeling, and dispensing medications, as well as keeping accurate records of medications dispensed. The ideal candidate should possess excellent customer service skills, strong organizational skills, and a strong knowledge of drugs and their effects.
Pharmacy Assistant Duties
- Greet customers and answer their questions about products and services
- Process prescriptions and ensure accuracy
- Maintain records of medications and inventory levels
- Organize and restock shelves
- Provide advice about over-the-counter medications
- Operate cash registers and handle cash and credit transactions
Pharmacy Assistant Skills
- Customer service
- Inventory and stock management
- Record keeping
- Data entry
- Assisting pharmacists with prescription filling
Pharmacy Assistant Requirements
- Ability to work in a fast-paced environment
- Excellent customer service skills
- Basic knowledge of medical terminology and common medications
- Knowledge of various pharmacy software and databases
- Ability to accurately measure, weigh and count medication
- Ability to follow instructions and safety protocols
Personal Traits
- Organizational skills
- Attention to detail
- Excellent communication skills
- Customer service experience
- Ability to work independently