Our Patient Care Coordinator job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Patient Care Coordinator role
The Patient Care Coordinator is responsible for providing comprehensive patient care services by coordinating scheduling, patient education, and other patient care activities. The Coordinator will ensure that patients receive high-quality care that meets their individual needs. They will also advocate for patients in order to ensure that they receive the best possible care. The Coordinator will also be responsible for tracking patient progress and collecting data to help improve patient care.
Role Purpose
The purpose of a Patient Care Coordinator is to provide comprehensive care and coordination of services for patients. This involves assessing the needs of patients, developing individualized care plans, coordinating patient care across multiple providers and settings, and providing assistance with accessing available resources. The role also includes providing support and education to patients and their families, as well as serving as an advocate for the patient with other healthcare providers.
Patient Care Coordinator Summary
The Patient Care Coordinator serves as a liaison between patients and healthcare professionals. They are responsible for scheduling appointments, providing patient education, and ensuring that medical records are complete and up to date. The Patient Care Coordinator also provides support to patients during difficult medical decisions, and assists in finding resources for care. They maintain a professional demeanor, and demonstrate effective communication and problem-solving skills. The Patient Care Coordinator is responsible for providing excellent customer service and building strong relationships with patients and healthcare professionals.
Patient Care Coordinator Duties
- Assess patient needs and coordinate care
- Communicate with healthcare providers to ensure patient needs are being met
- Provide guidance and support to patients and their families
- Advocate for patients in the healthcare system
- Create and manage care plans
- Maintain patient records
- Assist with billing and insurance issues
Patient Care Coordinator Skills
- Strong organizational skills
- Excellent interpersonal and communication skills
- Ability to multi-task and prioritize
- Knowledge of healthcare regulations and standards
Patient Care Coordinator Requirements
- Strong customer service skills
- Ability to communicate effectively
- Knowledge of medical terminology
- Familiarity with medical records systems
Personal Traits
- Strong organizational and communication skills
- Ability to demonstrate empathy and compassion
- Ability to prioritize tasks and manage multiple projects
- Ability to work independently as well as collaboratively
- Knowledge of medical terminology and procedures