Our Medical Scheduler job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Medical Scheduler role
A Medical Scheduler is responsible for organizing patient appointments and managing the daily schedules of medical staff. This individual must be detail-oriented, organized, and have excellent communication skills. They must also be able to handle a high-volume of calls, keep records up to date, and maintain accurate patient information.
Role Purpose
The purpose of a Medical Scheduler is to manage patient appointments, ensuring that all healthcare providers have the necessary time and resources to provide the best possible care. This includes coordinating with patients and healthcare providers to schedule appointments, managing patient records and data, and resolving scheduling conflicts. The Medical Scheduler also communicates with insurance companies and other healthcare providers to ensure accuracy and efficiency of medical services.
Medical Scheduler Summary
The Medical Scheduler is responsible for managing and scheduling patient appointments, maintaining patient records, and responding to inquiries from patients and other healthcare professionals. The scheduler must be knowledgeable in medical terminology, insurance regulations, and office procedures. They must have excellent communication and customer service skills, be able to multitask and prioritize work, and have a high level of accuracy. The Medical Scheduler will be required to work with a variety of software, including patient scheduling systems, insurance verification systems, and medical records systems. The successful candidate will have experience working in a medical office setting, possess a high degree of professionalism, and be comfortable working with patients of all ages.
Medical Scheduler Duties
- Create and maintain patient medical schedules
- Monitor appointment bookings and cancellations
- Answer telephone calls and respond to inquiries
- Assist with other administrative tasks as needed
Medical Scheduler Skills
- Strong organizational skills
- Ability to multitask
- Proficiency in medical terminology
- Excellent communication and customer service skills
- Familiarity with medical scheduling software
Medical Scheduler Requirements
- Ability to manage medical appointments and schedules
- Excellent organizational and communication skills
- Proficiency with medical software programs
- Experience in a medical office setting
Personal Traits
- Strong organizational, communication and customer service skills
- Ability to manage time efficiently
- Proficiency in medical terminology and scheduling software