Our Medical Office Administrator job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Medical Office Administrator role
Medical Office Administrator provides administrative support to healthcare professionals in hospitals, clinics, and other medical facilities. Responsibilities include scheduling patient appointments, managing medical records, filing insurance forms, maintaining patient accounts, and preparing financial reports. They are also responsible for ensuring HIPAA compliance and providing assistance to clinicians, nurses, and other staff.
Role Purpose
The purpose of a Medical Office Administrator is to manage the administrative operations of a medical office or healthcare facility. This role involves providing administrative support to physicians, nurses, and other medical staff, as well as managing patient records, billing, scheduling, and other related tasks. This position requires strong organizational, communication, and interpersonal skills to ensure that the medical office is running efficiently and effectively.
Medical Office Administrator Summary
A Medical Office Administrator is responsible for providing administrative support to a medical office in order to ensure the efficient functioning of the office. Responsibilities may include scheduling appointments, handling patient inquiries, collecting payments, preparing medical charts and records, inputting billing information and maintaining office supplies. The Medical Office Administrator must be detail-oriented, organized and possess excellent customer service skills.
Medical Office Administrator Duties
- Greet patients and collect patient information
- Schedule appointments, take payments, and maintain patient records
- Answer patient inquiries, resolve complaints, and provide general information
- Process insurance claims and complete forms for the appropriate agencies
- Order and maintain office supplies
- Other administrative duties as assigned
Medical Office Administrator Skills
- Excellent organizational and interpersonal skills
- Proficiency in Microsoft Office
- Knowledge of medical terminology and insurance regulations
- Ability to multi-task and prioritize
- Detail-oriented
- Strong customer service skills
Medical Office Administrator Requirements
- High school diploma or equivalent
- Knowledge of medical terminology and office management software
- Excellent organizational and communication skills
- Ability to multitask and prioritize tasks
Personal Traits
- Strong organizational skills
- Excellent communication skills
- Attention to detail
- Computer proficiency
- Ability to work under pressure