Our Health Unit Coordinator job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Health Unit Coordinator role
The Health Unit Coordinator is a critical role in the healthcare team, responsible for providing administrative and clerical support to the medical staff. Tasks include ensuring accurate medical records, scheduling appointments and tests, answering phones, transcribing orders, and maintaining patient confidentiality. The Health Unit Coordinator is a key player in creating a smooth and efficient patient experience.
Role Purpose
The purpose of a Health Unit Coordinator is to provide administrative and clerical support for a healthcare facility or department. This role involves performing tasks such as filing and processing patient records, scheduling appointments, answering phones, welcoming and registering patients, ordering supplies, and responding to patient inquiries. The Health Unit Coordinator is a vital part of the healthcare team, ensuring smooth and efficient operations within the unit.
Health Unit Coordinator Summary
Health Unit Coordinator Job Summary
The Health Unit Coordinator is responsible for providing administrative support to the healthcare staff, physicians, and patients in a medical facility. The Coordinator will coordinate patient care activities and maintain medical records by filing, coding, and updating patient information. The Coordinator will also ensure the smooth operation of the healthcare facility by performing various administrative duties, such as scheduling appointments, answering phones, and managing insurance forms. The Coordinator will also act as a liaison between the healthcare staff, physicians, and patients, facilitating communication and ensuring a positive patient experience. The ideal candidate should have excellent communication and organizational skills, as well as an understanding of medical terminology and procedures.
Health Unit Coordinator Duties
- Greet patients and visitors
- Answer and direct telephone calls
- Schedule patient appointments and medical procedures
- Collect patient information, including medical history and insurance details
- Maintain patient records, including electronic files
- Verify insurance coverage and process insurance forms
- Bill patients and other third-party payers
- Order, distribute and maintain medical supplies
- Perform clerical duties, such as filing and typing
- Assist with administrative tasks, such as payroll and scheduling
Health Unit Coordinator Skills
- Excellent organizational skills
- Strong communication skills
- Ability to multi-task
- Ability to work independently
- Excellent customer service skills
Health Unit Coordinator Requirements
- High school diploma or equivalent
- Excellent customer service and communication skills
- Strong organizational and time-management skills
- Good computer and data entry skills
- Ability to work independently and as part of a team
Personal Traits
- Organizational skills
- Interpersonal skills
- Attention to detail
- Computer literacy