Our Clinic Assistant job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Clinic Assistant role
Clinic Assistants support medical staff by providing administrative and clinical duties to keep healthcare facilities running smoothly. They may greet and register patients, schedule appointments, collect patient information, maintain medical records, and perform other general office duties.
Role Purpose
The purpose of a Clinic Assistant is to provide support to medical staff in a clinical setting. This may include greeting patients, scheduling appointments, preparing patient charts, obtaining patient vital signs, and other administrative tasks. Clinic Assistants may also help medical staff with procedures, provide patient education and perform other duties as assigned.
Clinic Assistant Summary
The Clinic Assistant assists the medical staff in delivering quality patient care. This position requires excellent customer service, strong organizational and communication skills, and the ability to multitask. Responsibilities include greeting and registering patients, scheduling appointments, verifying insurance eligibility, collecting payments, preparing patient charts, answering phones, maintaining medical records, and assisting with any other tasks as needed. The ideal candidate will be able to work in a fast-paced environment and provide a high level of customer service to all patients.
Clinic Assistant Duties
- Greet patients and visitors in a friendly and professional manner
- Answer phone calls and direct them to the appropriate personnel
- Schedule appointments and manage the clinic's calendar
- Maintain patient records, including updating insurance information
- Organize and file medical documents
- Assist with the preparation of patient examinations
- Perform other clerical duties as assigned
Clinic Assistant Skills
- Excellent interpersonal and communication skills
- Proficient in Microsoft Office and other medical software
- Knowledge of medical terminology and filing systems
- Ability to multitask and work well under pressure
Clinic Assistant Requirements
- High school diploma or equivalent
- Excellent customer service skills
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize
- Computer skills and knowledge of medical terminology
Personal Traits
- Organizational skills
- Attention to detail
- Ability to work in a fast-paced environment
- Excellent customer service skills
- Ability to multitask