Our Insurance Collector job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Insurance Collector role
An Insurance Collector is responsible for collecting premiums from clients and ensuring that payments are received in a timely manner. They may contact clients by phone, email, or mail to remind them of upcoming payments, negotiate payment plans, and collect overdue payments. They also provide customer service to ensure clients are satisfied with their coverage.
Role Purpose
The purpose of an insurance collector is to collect payments from policyholders for their insurance premiums. They process payments and keep accurate records of payments and other information related to insurance policies. Insurance collectors also assist policyholders in understanding their coverage and answer any questions they may have about their policies. They may also be responsible for processing claims and helping policyholders with any disputes or adjustments related to their policies.
Insurance Collector Summary
Insurance Collector Job Summary
The Insurance Collector is responsible for collecting overdue payments on insurance policies. This involves researching and contacting individuals, companies, and other organizations to collect payments, as well as responding to customer inquiries. The Insurance Collector must have excellent customer service and communication skills, as well as a working knowledge of insurance policies and procedures. Additionally, the Insurance Collector must be able to work independently and have excellent organizational and problem-solving skills.
Insurance Collector Duties
- Gather information from clients concerning the details of their insurance policies
- Maintain records of customer premiums and payments
- Explain the terms and conditions of insurance policies
- Issue receipts for premiums
- Update policy information in the system
- Renew existing policies
Insurance Collector Skills
- Knowledge of insurance policies and procedures
- Ability to comply with regulations
- Strong communication and customer service skills
- Excellent organizational and problem-solving skills
- Proficiency in computer software
Insurance Collector Requirements
- Good communication and interpersonal skills
- Ability to accurately update customer profiles
- Knowledge of relevant insurance policies and laws
Personal Traits
- Strong interpersonal skills
- Ability to work independently
- Good organizational skills
- Ability to work under pressure