Our Housekeeper Supervisor job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Housekeeper Supervisor role
The Housekeeper Supervisor is responsible for overseeing the day-to-day operations of the housekeeping staff. This includes assigning tasks, inspecting rooms, providing training and guidance, and monitoring staff performance. The Housekeeper Supervisor also ensures that housekeeping standards are maintained, and that guests receive the highest level of customer service.
Role Purpose
The purpose of the Housekeeper Supervisor role is to oversee the daily activities of the housekeeping team and ensure that rooms and common areas are kept clean, organized, and in good condition according to established standards. The Housekeeper Supervisor will provide training and supervision to housekeeping staff, plan and assign work schedules, monitor and inspect work, and ensure that housekeeping supplies are available and used efficiently. The Housekeeper Supervisor will also assist in resolving guest complaints, investigate and resolve incidents, and help ensure a safe and secure working environment for all personnel.
Housekeeper Supervisor Summary
The Housekeeper Supervisor is responsible for ensuring the cleanliness and upkeep of all areas of the facility. They will manage and supervise the housekeeping staff, ensuring that all duties are carried out according to established standards. The Housekeeper Supervisor will also plan, schedule, and assign work assignments, inspect completed work for quality assurance, provide training, and handle disciplinary action when necessary. The Housekeeper Supervisor must possess excellent communication and interpersonal skills to effectively interact with staff, vendors, and guests.
Housekeeper Supervisor Duties
- Supervise housekeeping staff to ensure tasks are completed efficiently
- Schedule housekeeping staff and assign duties
- Order supplies and maintain inventory
- Train housekeeping staff on proper cleaning techniques and safety protocols
- Ensure housekeeping staff adhere to cleaning standards
- Conduct quality inspections and coordinate maintenance requests
- Develop and implement policies and procedures
Housekeeper Supervisor Skills
- Organizational skills
- Communication skills
- Leadership skills
- Problem-solving skills
- Customer service skills
Housekeeper Supervisor Requirements
- Organize and supervise the daily operations of the housekeeping staff
- Maintain a clean and organized work environment
- Ensure all safety and sanitation standards are met
- Train and evaluate housekeeping staff
- Assign duties and inspect work
- Ensure adequate supplies are available
- Monitor and report maintenance issues
Personal Traits
- Leadership
- Organizational
- Interpersonal
- Communication
- Problem-Solving