Our Executive Housekeeper job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Executive Housekeeper role
The executive housekeeper is responsible for overseeing all housekeeping staff and operations in a hospitality setting. Duties include developing and implementing policies and procedures, creating schedules, monitoring budgets, and ensuring that all housekeeping tasks are completed to the highest standards. This position requires excellent organizational, communication, and leadership skills.
Role Purpose
The purpose of an executive housekeeper is to ensure the highest standards of cleanliness, safety, and comfort in a hotel or other hospitality establishment. This position oversees the daily operations of the housekeeping staff, establishes and maintains cleaning and guest service standards, and coordinates other staff such as laundry attendants. The executive housekeeper is responsible for maintaining the budget, ordering supplies, and resolving guest complaints. Additionally, they may be involved in hiring, training, and supervising housekeeping staff.
Executive Housekeeper Summary
The Executive Housekeeper is responsible for managing the housekeeping operations of a hotel or other facility. This includes overseeing the cleaning staff, developing and implementing housekeeping protocols, ensuring that all guest rooms and public areas meet the highest standards of cleanliness and hygiene, and managing the overall budget for housekeeping operations. The Executive Housekeeper must also ensure that all staff are trained properly, and that all safety and security protocols are followed. The Executive Housekeeper must be organized, detail-oriented, and have excellent guest relations skills.
Executive Housekeeper Duties
- Maintain high standards of cleanliness and order in all areas of the property
- Manage and supervise housekeeping staff
- Develop and implement housekeeping systems and procedures
- Monitor and order supplies and equipment
- Train and evaluate housekeeping staff
- Ensure compliance with health and safety regulations
- Investigate complaints and resolve problems
- Prepare reports and schedules
Executive Housekeeper Skills
- Housekeeping expertise
- Supervisory experience
- Excellent communication and organizational skills
- Knowledge of cleaning chemicals and equipment
- Familiarity with health and safety regulations
Executive Housekeeper Requirements
- Manage housekeeping staff and scheduling
- Develop and maintain housekeeping standards and procedures
- Conduct room inspections and adhere to quality assurance guidelines
- Monitor and maintain inventory of housekeeping supplies
- Perform administrative tasks such as budgeting and ordering supplies
- Maintain clean and safe work environment
Personal Traits
- Excellent organizational skills
- Ability to work in a fast-paced environment
- Strong customer service orientation
- Ability to handle multiple projects simultaneously