Our Biomedical Field Service Engineer job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Biomedical Field Service Engineer role
Biomedical Field Service Engineers provide technical support for medical equipment and instrumentation. They troubleshoot and repair equipment, install new systems, and provide preventive maintenance services. They also provide technical support to customers, answer customer inquiries, and educate customers on proper use and maintenance of the equipment.
Role Purpose
The purpose of a Biomedical Field Service Engineer is to provide technical support, maintenance, and repair services to biomedical equipment in hospitals, clinics, and other medical facilities. This includes diagnosing and troubleshooting equipment problems, installing and configuring new systems, and providing ongoing training and support to medical staff. The engineer must have excellent knowledge of biomedical equipment and systems and be able to quickly identify and resolve any issues that arise. They must also have strong customer service skills and be able to work well with medical personnel.
Biomedical Field Service Engineer Summary
A Biomedical Field Service Engineer is responsible for performing service and installation of medical equipment in hospitals, medical clinics, and other healthcare facilities. This includes troubleshooting and repairing medical devices, performing preventative maintenance, and providing technical support to customers. The ideal candidate should possess excellent customer service and communication skills, in-depth knowledge of medical equipment, and the ability to work in a fast-paced environment.
Biomedical Field Service Engineer Duties
- Install, maintain, and troubleshoot biomedical equipment
- Conduct on-site training for medical staff on the use of medical equipment
- Provide technical support to medical personnel
- Perform preventive maintenance and calibration of medical equipment
- Document service activities and maintain customer records
Biomedical Field Service Engineer Skills
- Excellent technical and problem-solving skills
- Ability to work independently and as part of a team
- Proficiency in using computers and related diagnostic software
- Good communication and customer service skills
Biomedical Field Service Engineer Requirements
- Bachelor's Degree in Biomedical Engineering or related field
- Knowledge of medical equipment and instrumentation
- Excellent customer service skills
- Ability to troubleshoot and diagnose mechanical and electrical issues
Personal Traits
- Ability to accurately troubleshoot and repair medical equipment
- Excellent communication and customer service skills
- Flexibility to travel and work autonomously
- Knowledge of medical device regulatory standards and processes