Our Intake Worker job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Intake Worker role
The intake worker is responsible for conducting initial assessments and collecting relevant information from clients seeking services. They may also assist with scheduling appointments, providing resources and referrals, and maintaining accurate records. The intake worker works closely with other staff members to ensure timely and appropriate services are provided to clients. Strong communication and organizational skills are essential for this position.
Role Purpose
The purpose of an intake worker job role is to gather information and assess the needs of individuals seeking assistance from a particular organization or program. This may involve conducting interviews, reviewing applications, and determining eligibility for services. Intake workers also provide information and referrals to other resources as needed and may assist in developing individualized plans for clients. They play a crucial role in connecting individuals with the appropriate support and resources to address their needs and improve their overall well-being.
Intake Worker Summary
The intake worker is responsible for receiving and reviewing all incoming client information and determining eligibility for services. This includes conducting initial screenings, completing intake forms, and communicating with clients to gather necessary information. The intake worker must also maintain accurate records and provide referrals to appropriate programs or services as needed. Strong communication and organizational skills are essential for this position.
Intake Worker Duties
- Assess clients' needs and eligibility for services
- Provide information and referrals to appropriate resources
- Complete intake forms and maintain accurate records
- Conduct initial interviews with clients to gather necessary information
- Assist with creating individualized service plans
- Collaborate with other professionals and agencies to coordinate services
Intake Worker Skills
- customer service
- communication
- organizational skills
Intake Worker Requirements
- Intake worker is responsible for providing support and assistance to individuals accessing services and programs. The main duties include conducting intake assessments, determining eligibility for services, and developing service plans. The ideal candidate must have excellent communication and interpersonal skills, strong organizational abilities, and the ability to work well under pressure. A high school diploma or equivalent is required, and previous experience in social services or a related field is preferred. The ability to speak a second language is also an asset.
Personal Traits
- strong communication skills
- ability to work well under pressure
- strong organizational skills