Our Circulation Assistant job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Circulation Assistant role
The Circulation Assistant is responsible for providing assistance to library patrons and staff members with circulation services, such as checking out and returning library materials, tracking library materials, and maintaining the library’s database of materials. The Circulation Assistant may also be asked to help with scanning and processing new materials, shelving and organizing materials, and helping patrons with computer and online resources.
Role Purpose
The purpose of a Circulation Assistant is to ensure the efficient and effective circulation of materials within a library or other information resource center. This may involve checking out and checking in materials, issuing library cards, shelving materials, and assisting patrons with locating materials. Additionally, the Circulation Assistant may provide customer service to patrons, answer questions, and provide basic library instruction.
Circulation Assistant Summary
Circulation Assistant Job Summary
The Circulation Assistant is responsible for providing customer service to patrons in a library setting. This includes helping patrons locate materials, checking out materials, collecting fines and fees, helping patrons with library card applications, and providing information about library services. The Circulation Assistant is also responsible for the maintenance of library materials, including shelving and organizing materials, checking in materials, and updating the library catalog. The Circulation Assistant may also provide assistance with library programming, including setting up events, assisting with activities, and helping with advertising. The Circulation Assistant must have excellent customer service skills and be able to work in a busy and sometimes noisy environment.
Circulation Assistant Duties
- Maintain the circulation desk
- Manage patron accounts
- Process interlibrary loans
- Assist patrons with library resources
- Check in and out materials
Circulation Assistant Skills
- Excellent customer service
- Organizational skills
- Basic computer skills
- Ability to lift up to 20 lbs
Circulation Assistant Requirements
- Excellent customer service skills
- Proficiency with computers and technology
- Strong organizational and multitasking abilities
- Ability to work in a fast-paced environment
- Knowledge of library software
Personal Traits
- Excellent customer service skills
- Organizational and multitasking ability
- Strong communication skills
- Ability to work independently