Our Medical Office Receptionist job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Medical Office Receptionist role
A medical office receptionist is responsible for managing the front desk of a medical office. Duties may include greeting patients, scheduling appointments, answering phone calls, filing paperwork, and collecting payments.
Role Purpose
The purpose of a Medical Office Receptionist is to provide a welcoming, efficient, and friendly environment for patients and visitors to the medical office. The Medical Office Receptionist is responsible for scheduling appointments, checking in patients, collecting payments, managing and filing paperwork, answering phones, and providing general administrative support to the medical office staff. They are also responsible for ensuring that the medical office runs smoothly and efficiently.
Medical Office Receptionist Summary
The Medical Office Receptionist is responsible for providing excellent customer service to patients, visitors, and staff in a medical office setting. This position requires the ability to communicate effectively, be organized, multitask, and prioritize tasks. The Medical Office Receptionist will greet patients, schedule appointments, answer phone inquiries, and maintain patient records. Other duties include collecting payments, verifying insurance information, and providing general administrative support. The ideal candidate will have previous medical office experience and strong computer skills.
Medical Office Receptionist Duties
- Greet and register patients
- Verify patient information and insurance coverage
- Schedule and confirm patient appointments
- Answer and route incoming calls
- Prepare and maintain medical records
- Collect payments and post transactions
- Provide general administrative and clerical support
Medical Office Receptionist Skills
- Excellent customer service skills
- Excellent written and verbal communication skills
- Ability to work in a fast-paced environment
- Knowledge of medical terminology and insurance procedures
- Proficiency with computers and office software
- Ability to handle multiple tasks simultaneously
Medical Office Receptionist Requirements
- Familiarity with medical terminology and insurance procedures
- Excellent customer service and communication skills
- Ability to multitask and prioritize tasks
- Ability to maintain confidentiality
- Proficiency in computer software such as Microsoft Office
- Ability to accurately enter data
- Strong organizational skills
Personal Traits
- Excellent customer service skills
- Excellent communication skills
- Attentive to detail
- Strong organizational skills
- Proficient in Microsoft Office