Our Waiter job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Waiter role
A Waiter serves customers in a restaurant or other food service establishment by taking orders, delivering food and drinks, providing customer service, and handling payments.
Role Purpose
The purpose of a Waiter is to provide excellent customer service by taking orders, serving food and beverages, and removing dinnerware from tables in a timely fashion. They should be knowledgeable about the menu and specials, and be able to answer any questions a customer may have. Additionally, they should maintain a neat and clean dining area and assist with other tasks as needed.
Waiter Summary
Waiter Job Summary
A Waiter is responsible for providing excellent customer service while taking orders and serving food and beverages to guests. They must have a strong understanding of the menu to be able to answer any questions and make recommendations. They must have excellent communication and interpersonal skills to be able to interact with guests and maintain a positive and friendly attitude. Additionally, they are expected to maintain a clean and organized workspace and keep the dining area clean. A Waiter is also responsible for accurately entering orders into the point-of-sale system and collecting payments from guests.
Waiter Duties
- Greet and seat customers
- Take orders and serve food and beverages
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems
- Prepare tables for meals
- Clean tables, complete closing duties and tally receipts
- Provide excellent customer service
- Be familiar with menu items and specials
Waiter Skills
- Excellent customer service
- Ability to multi-task
- Ability to work in a fast-paced environment
- Knowledge of food and beverage options
- Cash-handling experience
Waiter Requirements
- Ability to work in a fast-paced environment
- Excellent customer service skills
- Ability to multi-task
- Knowledge of food and beverage menus
Personal Traits
- Excellent customer service skills
- Ability to take orders accurately
- Ability to multitask
- Ability to handle money and operate a POS system
- Able to work on your feet for long periods of time