Our Server Assistant job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Server Assistant role
Server Assistant is a position in the food service industry responsible for assisting wait staff with food service duties. Responsibilities may include setting tables, stocking service areas, taking orders, delivering food, and cleaning tables and equipment. Server Assistants must have excellent customer service skills and an ability to work in a fast-paced environment.
Role Purpose
The purpose of a Server Assistant is to provide a high level of customer service in a restaurant setting. They are responsible for setting and clearing tables, stocking and restocking supplies, helping serve food and drinks, and providing general assistance to the wait staff. Server Assistants may also be required to assist with other tasks such as cleaning, running food, and providing customer service to guests. They must be friendly, organized, and possess excellent communication skills.
Server Assistant Summary
The Server Assistant is responsible for providing excellent customer service in a restaurant setting. This entails taking orders, delivering food and beverages to customers, and cleaning up after meals. The Server Assistant must be able to accurately take orders and provide accurate information to customers, as well as prepare and serve food and drinks in a timely manner. They must be able to work both independently and with a team of other servers, while providing a high level of customer service. The Server Assistant must also be able to follow all health and safety regulations and maintain a clean and safe work environment.
Server Assistant Duties
- Greet and assist customers
- Answer customer inquiries and provide support
- Manage customer accounts and data
- Process customer orders and payments
- Coordinate with other departments to ensure customer satisfaction
Server Assistant Skills
- Excellent customer service skills
- Strong organizational skills
- Excellent communication skills
- Ability to work independently
- Knowledge of computer systems and software
Server Assistant Requirements
- Strong customer service skills
- Excellent communication skills
- Ability to multi-task
- Proficiency with computers and office software
- Ability to follow instructions and take initiative
Personal Traits
- Excellent communication skills
- Strong organizational skills
- Attention to detail
- Ability to multitask
- Computer literacy