Our Restaurant Team Member job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Restaurant Team Member role
A restaurant team member is responsible for providing excellent customer service in a fast-paced environment. Duties may include taking orders, preparing and serving food, cleaning and stocking work areas, and handling cash and credit transactions.
Role Purpose
The purpose of a Restaurant Team Member is to provide excellent customer service and support to the restaurant staff in order to create a pleasant dining experience for all customers. This includes greeting guests, taking orders, providing accurate food and drink orders, accurately handling cash and credit card transactions, clearing tables, and providing general assistance to the restaurant staff. Restaurant Team Members must also maintain a clean and organized workspace, follow safety and sanitation guidelines, and demonstrate a positive attitude.
Restaurant Team Member Summary
The Restaurant Team Member is responsible for providing excellent customer service to guests in a fast-paced restaurant environment. The Team Member is expected to perform a variety of tasks, including taking orders, preparing food, cleaning, and stocking supplies. Additionally, the Team Member may be required to assist in other areas of the restaurant, such as cashiering, managing the floor, and serving beverages. The Team Member must maintain a friendly and helpful attitude, have excellent communication and problem-solving skills, and be able to work in a team environment.
Restaurant Team Member Duties
- Greet customers and take orders
- Serve food and beverages
- Answer customer questions about menu items
- Maintain cleanliness of restaurant and work areas
- Process payments
Restaurant Team Member Skills
- Excellent customer service skills
- Ability to work in a fast-paced environment
- Ability to work with a team
- Ability to take direction and follow instructions
- Ability to perform basic math functions
- Ability to lift and carry up to 25lbs
Restaurant Team Member Requirements
- Ability to work in a fast-paced environment
- Excellent customer service skills
- Ability to work well with a team
- Ability to multitask and prioritize tasks
- Memory for orders
- Knowledge of food safety and sanitation regulations
Personal Traits
- Excellent customer service skills
- Strong organizational skills
- Ability to work well in a team environment
- Ability to take initiative