Our Restaurant Server job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Restaurant Server role
A Restaurant Server is responsible for taking orders, serving food and drinks, and providing excellent customer service to diners in a restaurant setting.
Role Purpose
The purpose of a restaurant server is to provide excellent customer service to restaurant patrons. A server is responsible for taking orders, delivering food and beverages, addressing customer complaints, and ensuring that all customers have an enjoyable dining experience. They must be knowledgeable about menu items, adept at multitasking, and possess strong communication and interpersonal skills.
Restaurant Server Summary
A Restaurant Server is responsible for providing excellent customer service to patrons while taking orders and serving food and beverages. The Server must ensure that all orders are accurate and delivered promptly in a friendly and courteous manner. The Server is also responsible for setting up dining areas, maintaining cleanliness in the dining area, and ensuring that all customers are satisfied with their dining experience. The Server must also have good knowledge of the menu and be able to answer any questions customers may have.
Restaurant Server Duties
- Greet customers and take orders
- Serve food and drinks
- Answer questions about menu items
- Refill drinks and clear dishes
- Process payments
- Keep dining area clean and organized
Restaurant Server Skills
- Excellent customer service skills
- Ability to multi-task
- Ability to take orders accurately
- Working knowledge of menu items
- Ability to upsell menu items
- Ability to handle payment transactions
- Ability to work quickly and efficiently
Restaurant Server Requirements
- Ability to remember orders accurately
- Ability to provide excellent customer service
- Ability to work in a fast-paced environment
- Ability to handle cash accurately
- Ability to multi-task
Personal Traits
- Friendly
- Personable
- Reliable
- Timely
- Organized