Our Restaurant General Manager job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Restaurant General Manager role
The Restaurant General Manager is responsible for overseeing the day-to-day operations of a restaurant, ensuring excellent customer service, financial performance, and compliance with all regulations. They create and maintain a positive work environment, manage staff and resources, and promote a culture of hospitality and excellence.
Role Purpose
The purpose of a Restaurant General Manager is to ensure that the restaurant is running smoothly and efficiently, while providing superior customer service. The General Manager is responsible for overseeing the daily operations of the restaurant, including budgeting, scheduling, inventory control, customer relations, marketing and advertising, and staffing. The General Manager must also comply with all local, state, and federal regulations. The General Manager must ensure that the restaurant meets all safety standards and provide a pleasant and safe environment for customers and employees. The General Manager must also strive to meet the restaurant's financial goals.
Restaurant General Manager Summary
The Restaurant General Manager is responsible for overseeing the day-to-day operations of a restaurant. This includes managing staff, maintaining inventory, developing and implementing marketing plans, and ensuring that the restaurant meets all health and safety standards. The General Manager is also responsible for setting goals for the restaurant, maintaining the budget, and ensuring customer satisfaction. The General Manager must have excellent interpersonal and communication skills, as well as a strong leadership presence that will motivate staff to work together to achieve the restaurant's goals.
Restaurant General Manager Duties
- Develop and implement strategies to increase customer satisfaction and sales
- Manage daily operations of restaurant, including staff scheduling and supervision
- Monitor and order food and beverage supplies
- Develop and monitor operational budgets
- Maintain relationships with vendors, suppliers and customers
- Ensure compliance with sanitation and safety regulations
- Conduct performance reviews for restaurant staff
- Create marketing strategies for restaurant
Restaurant General Manager Skills
- Leadership
- Organizational
- Customer Service
- Budgeting
- Problem Solving
- Hiring and Training
Restaurant General Manager Requirements
- Bachelor's degree in hospitality or related field
- At least five years of experience in restaurant management and operations
- Strong knowledge of restaurant operations and menu development
- Excellent customer service and interpersonal skills
- Ability to lead and motivate a team
- Ability to handle high-volume restaurants
Personal Traits
- Leadership
- Organizational
- Interpersonal
- Problem Solving
- Decision Making